Clinical Support Team Administrator - Whitlingham ward - #722521

Whitlingham Ward, a female Blended Secure inpatient rehabilitation ward, requires a dedicated and flexible administrator to support the medical and nursing services it provides as part of NSFT's Secure & Forensic Services based at Justin Gardener house, Hellesdon Hospital.

The role primarily involves the provision of administrative support to the Consultant Psychiatrists in the form of typing, organisation and minuting of clinical meetings, maintenance of records and regular liaison with external stakeholders such as other healthcare providers and the Ministry of Justice. There will be also be significant engagement with the whole eclectic and interesting Ward team!

Candidates must have a very good standard of written English, display excellent attention to detail and have an ability to communicate clearly to a wide range of people.

Main Duties

• Organisation of Care Programme Approach (CPA) meetings.
• Minuting of CPA meetings and ward rounds.
• Audio typing.
• Liaison with other teams and departments regarding admissions, transfers and discharges.
• Scanning of handwritten forms / assessments into the Electronic Patient Record (Lorenzo).
  
  

In Addition The Role Will Include

• Engaging with clinical staff in the ward's Quality Improvement projects.
  
  

Preferably candidates will have at least one year of recent administration experience. Strong knowledge of Microsoft Office applications is essential and applicants will ideally have attained RSA II typing qualifications, ECDL (European Computer Driving Licence) or equivalent. Time management skills are needed in order to organise own workload and cope with shifting priorities and deadlines.

The Secure & Forensic Services Care Group provides expert mental health care within Secure inpatient wards, within our local prisons and police Investigation Centres, and within the wider community.

Benefits Included With This Role Are

• NHS pension
• a comprehensive in house & external training programmes
• career progression
• starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
• staff physio service
• NHS discounts and many more.
  
  

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.

For further details / informal visits contact: Name: Lesley Ventham Job title: Senior Clinical Team Administrator Email address: [email protected] Telephone number: 01603 421421