Part Time Receptionist - #722469

JOIN OUR FAMILY

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

A DAY IN THE LIFE OF A RECEPTIONIST AT THE RAMADA BY WYNDHAM HOTEL BELFAST

What you'll be doing...

• greeting and checking in guests in a polite manner, allocating rooms and handing over keys
• checking out guests, adding up their bills and taking their credit, debit card or cash payments
• maintaining clear and accurate records of guest room bookings
• answering questions about hotel facilities and about local transport, places of interest and entertainment
• listening and responding to guest queries and requests both in-person and by phone
• liaising with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests
  
  

What We Need From You

We hire mostly on personality & potential but here are a few of our requirements...

To succeed in the role of Reception team member, you will need the following qualities and skills.

• have excellent personal presentation, listening skills, verbal and written communication
• have a passion for delivering exceptional customer service with a ‘can do’ attitude
• a strong team player with the ability to multi-task & prioritise work commitments
• ability to maintain a positive, friendly attitude even under high pressure
• professional/confident telephone manner
• good sense of humour and an approachable personality
  
  

What We Offer

You will have access to a benefits package we believe truly works for our people and enhances our overall culture...

• Discounted hotel room rates for you and your friends & family
• Extra days holiday for your birthday
• Flexible working arrangements
• Pension
• Free meals on duty saving you over £1000 per year
  
  

To learn more about our full benefits package, click here to watch our employee benefits video.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer.