Apprentice / Trainee Airfreight Operator - #721771

Simarco is an established, award winning provider of international logistic and freight services, and we provide a wide range of tailored solutions for clients' throughout the UK, Europe and Globally across all Worldwide trade routes.

At Simarco we understand that global trade and industry markets are continually changing and expanding to meet customer needs. That's why our logistics, air, sea/ocean freight forwarding, road haulage & distribution and warehousing solutions are not only flexible but are tailored to meet clients' individual and ever-changing requirements.

Position:

We are currently seeking an apprentice air freight operator to join our air freight department based in Stoke-On-Trent.

Main Duties

• Dealing with all aspects of airfreight imports from worldwide origins.
• Providing a high level of customer service throughout the import process.
• Liaising with customers, airlines, and overseas agents.
• Collating documentation for customs clearance.
• Completion of customs entries.
• Arranging deliveries.
• Dealing with any queries.
• Keeping customers informed with the status of their shipments.
• Quotations.
• Updating the company in-house system.
• Administration and invoicing.
• Handling occasional ocean imports.
  
  

Hours of Work

Monday to Friday

09:00 till 17:30

1 hour lunch break

Requirements:

• Experience of working within a customer service or administrative role.
• Experience working in a logistics role is desirable but not essential.
• Pass Grade in GCSE English & Maths or Equivalent.
• Computer literate and able to learn how to use new systems effectively.
• Ability to work collaboratively as a team player.
• Confident using Microsoft packages such as Word, Excel, PowerPoint.
• Good attention to detail when handling data.
• Ability to manage time effectively and prioritise workload.
  
  

Other information:

• Salary £16,700 - £22,308 per annum.
• 25 days annual leave plus 8 bank holidays
• Discount Platform
• Full training and support
• Cycle to work scheme
• Employee assistance program
• Extensive learning opportunities
• Employee Engagement Forum
• Reward and Recognition programme
• Treat Days