Head of Employee Experience - 12 month maternity cover

Description

The overall purpose of this role is to ensure that for each key moment that matters in the employee life cycle we have a fully defined process and that it is monitored to ensure it delivers the best experience for the employee having consistency and fairness for all. This role is integral to running integrated systems and processes making sure all people decisions are based on insights and in line with our company culture
This position is part-time, with a four-day work week.

Key Responsibilities

• Design/implement/manage the end to end process for every moment that matters for employees, ie onboarding, learning & development, annual pay/bonus reviews, off boarding, HRIS etc
• Active member of the Global People & Culture group, ensuring that decisions about enhancements/changes to the process/practices for the moments that matter are captured and fully communicated & understood by all employees
• Contribute to global people strategy alongside the regional P&C Partners
• Manage online LMS and reviewing annual cycles, reviewing/improving content and working with local P&C Partners to roll-out new training
• Able to build and maintain a set of People data dashboards to help support the P&C Partners better, more effective people based decision making
• Able to design and maintain a suite of people policies and processes which support our people, our company culture and commercial goals (globally)
• Will be able to skip level between acting strategically and advising the P&C Partners as well as rolling sleeves up to get things done when necessary
• Must be able to demonstrate process improvement and operational efficiency - must demonstrate value for money decision making
• Responsibility for ad-hoc projects such as Employee Surveys, pay review etc.
• Benefits administration including reporting, analysis, comms and support to the wider organisation

Skills, Knowledge & Expertise

• A technical expert on HiBob HRIS (core package as well as some ad ons) ideally in a global organisation
• A good level of employment law and practice expertise, including ER experience
• A strong understanding of the key moments that matter, from Onboarding, Pay & Reward, Learning & Development to off boarding programmes
• Great interpersonal & communication skills (with the ability to liaise with Senior managers)
• Must have run an annual pay review process
• Must have experience with performance reviews and performance management
• Experience working in a similar role within a global organisation

Job Benefits

What we can offer you:
Benefits and perks offered

Wellness

• Discounted Healthcare Cash Plan
• Employee Assistance Programme (Help@ hand)
• In-Office Gym (London office only)
• Life Insurance 4 x salary
• Health Assessment
• DE&I focus with Employee Reps from across the team
• A team of Mental Health First Aiders

Benefits

• 25 days annual leave
• Birthday day off and gift
• Discretionary Annual Bonus
• Generous Family Leave policies with Parent Coaching & Support
• Various learning & development platforms for e-learning
• Enhanced pension contribution
• Cyclescheme and travel season ticket loans
• Discounted Private Dental
• Income Protection (Employee)
• Subsidised Electric Car Scheme
• Home technology tax-free loan

Perks

• Hybrid Working (3 office days)
• Company events and socials
• Pet-friendly office
• Lunch & Learns
• Wellness webinars
• Educational webinars
• Subsidised Cafe (London office only)

About Imagination

‎Imagination
Imagination is The Original Experience Design Agency. Founded over 50 years ago, we apply the power of our collective imagination to creative, commercial, and cultural challenges, creating experiences that move people. We specialise in Consulting, Destinations, Content and Live Events.

We have 13 global studios worldwide, united by a deep understanding of what moves people on a human level, and a determinedly independent spirit. Imagination was officially certified as a Newsweek Most Loved Workplace 2023.

Our clients include Major League Baseball, Visa, Amazon, Ford, LVMH, Harley-Davidson, and Google.

For more information, please visit imagination.com or follow @imaginationglbl on social.

Our Beliefs and Behaviours
We have identified four foundational beliefs that underpin Imagination. More powerful than generic corporate values, they motivate us to act, to foster the behaviours that lead to success:

We believe curiosity is the root of original insights and ideas... so we look at the world with fresh eyes, we experiment, invent and up-end conventions.

We believe rigour results in better choices... so we ask precise, provocative questions.

We believe bravery tames the unknown... so we demand ambition, confident that together we can meet ‘never been done before challenges’.

We believe respect builds stronger teams and continued success... so we recognise the uniqueness and unique potential in each individual, we are accountable to each other, we play as a team.

Diversity, Equity and Inclusion Statement
Imagination believes that diversity, equity and inclusion are more than just words, and more than a legal framework or a moral obligation - they are guiding principles that, when acted upon, make us stronger, more innovative and more creative as an organisation.

We commit to not only significantly increasing our efforts to effect change today, but also to ensure that our efforts will be sustained for the long-term. To support us on this journey we have appointed a Diversity, Equity and Inclusion Board to help shape our plans to bring about positive change, to help us learn and keep us all moving forward together.

We believe the responsibility for a diverse, equitable and inclusive workplace ultimately rests with all of us.

We believe that all employees should feel a sense of belonging at Imagination - regardless of their race, ancestry, marital status, religion or belief, gender, sexual orientation, age, disability or veteran status.

We believe racism has no place within our workplace or our work culture and we reject all forms of hatred, prejudice, intolerance and discrimination.

Our Imagination community must share and live these beliefs, as diversity makes us stronger.

Our priority is humanity and our efforts toward a more diverse, more equitable and more inclusive workplace are never done.