Events and Experience Assistant
Tropic Skincare
Date: 1 week ago
City: Croydon, England
Contract type: Full time
Location: Tropic HQ (Croydon) | Hybrid
Type: Full-time, permanent
Experience: 1–2 years in events, brand experiences or operations
Start date: ASAP
Salary: £24-26K Depending on Experience
About The Role
We’re on the hunt for a bright, ambitious, and multi-talented Events & Experience Assistant to help us create unforgettable moments for our incredible Tropic Ambassadors. From arena-scale extravaganzas and training roadshows to luxury travel incentives and HQ happenings, you’ll be right at the heart of it all.
You'll support the full event journey — sourcing venues, managing ticketing systems, packing gifts, capturing content and ensuring every little detail runs like clockwork. No two days are the same and you’ll be learning loads, fast!
Key Responsibilities
This role would suit someone early in their events career, with around 1–2 years of experience, who’s bursting with energy, solutions, and ideas. Ideally you are:
Susie, our Founder and CEO, started Tropic Skincare as a teenager, selling homemade body scrubs at Greenwich Market to help her mum pay the bills. She sold out on her first day and the incredible response made her realise she had started something quite special.
We still sell that iconic body scrub, and it sits alongside an extensive range of award-winning skincare and beauty products that have made us one of the UK’s fastest-growing beauty businesses. Our brand is certified vegan, cruelty-free and CarbonNeutral, and our infinite purpose is to create a healthier, greener, more empowered world. And that’s where you come in!
We’re looking for creative and ambitious people who share our vision and get excited about beauty that’s both innovative and sustainable. If you’re passionate about skincare and have a genuine desire to empower communities across the globe, you could be a great fit.
Apply now if you’re ready to join a vibrant team who believe beauty knows no bounds!
Tropic's Commitment to Equal Opportunities
Our team is as diverse as it is talented because at Tropic, we go the extra mile to cultivate a culture of respect and belonging. We value every candidate, respect protected characteristics and never discriminate. We also provide reasonable accommodations for applicants with disabilities at every stage of the hiring process, so if this is something you need, please let our recruitment team know at the earliest opportunity!
Ultimately, the most important thing for us is hiring the best person for the job, so we focus on skills, experience, and qualifications to ensure our process is fair and that our candidates always have a great experience with Tropic.
Type: Full-time, permanent
Experience: 1–2 years in events, brand experiences or operations
Start date: ASAP
Salary: £24-26K Depending on Experience
About The Role
We’re on the hunt for a bright, ambitious, and multi-talented Events & Experience Assistant to help us create unforgettable moments for our incredible Tropic Ambassadors. From arena-scale extravaganzas and training roadshows to luxury travel incentives and HQ happenings, you’ll be right at the heart of it all.
You'll support the full event journey — sourcing venues, managing ticketing systems, packing gifts, capturing content and ensuring every little detail runs like clockwork. No two days are the same and you’ll be learning loads, fast!
Key Responsibilities
- Supporting planning for events including Tropic Fest, roadshows, gala dinners and travel incentives
- Coordinating venues, suppliers, catering, travel, gifts and props
- Managing logistics, timelines, seating plans, RSVPs and Asana task tracking
- Packing recognition gifts, prepping resources, and keeping our event ops running smoothly
- Being on the ground for prep days and event delivery
- Capturing behind-the-scenes content for TikTok, Reels and event socials
- Assisting with Ambassador comms and inbox support pre/post event
- Keeping budgets, spreadsheets, and event records organised and accurate
- Supporting with content, signage and promotional event assets through creative briefing
- Helping improve our event processes with new tools, tech and ideas
This role would suit someone early in their events career, with around 1–2 years of experience, who’s bursting with energy, solutions, and ideas. Ideally you are:
- Organised, detail-obsessed and spreadsheet savvy
- Creative, enthusiastic, and ready to learn and grow
- Calm under pressure and great at juggling tasks
- Confident with tech, social content creation and project management tools like Asana
- A team player who’s hands-on, proactive and loves a good plan
- Excited by creating WOW moments that people remember
- Employment type: Full-time, permanent — Monday to Friday, 9am to 5pm
- Where we're located: Tropic HQ is a short stroll from Beddington Lane Tram Stop, with easy links to East Croydon and Wimbledon
- Hybrid working: We offer flexible working with a minimum of 3 days a week office-based and up to 5 days in the office or onsite during peak event periods
- Flexibility to attend events UK-wide (evenings/weekends as needed)
- Time in Lieu will be provided for any weekend work completed
- Benefits: Generous annual leave, EAP through Health Assured, Life Insurance, PMI with Bupa (after qualifying period), Medicash plan (after qualifying period), discounted gym membership, pension scheme, enhanced maternity/paternity leave (after qualifying period), exclusive skincare collection, 50% discount for family and friends, annual product allowance, free breakfast bar, access to retailer discounts, social events, well-being treats, on-site parking, and salary sacrifice schemes for cycle to work and Electric car scheme.
Susie, our Founder and CEO, started Tropic Skincare as a teenager, selling homemade body scrubs at Greenwich Market to help her mum pay the bills. She sold out on her first day and the incredible response made her realise she had started something quite special.
We still sell that iconic body scrub, and it sits alongside an extensive range of award-winning skincare and beauty products that have made us one of the UK’s fastest-growing beauty businesses. Our brand is certified vegan, cruelty-free and CarbonNeutral, and our infinite purpose is to create a healthier, greener, more empowered world. And that’s where you come in!
We’re looking for creative and ambitious people who share our vision and get excited about beauty that’s both innovative and sustainable. If you’re passionate about skincare and have a genuine desire to empower communities across the globe, you could be a great fit.
Apply now if you’re ready to join a vibrant team who believe beauty knows no bounds!
Tropic's Commitment to Equal Opportunities
Our team is as diverse as it is talented because at Tropic, we go the extra mile to cultivate a culture of respect and belonging. We value every candidate, respect protected characteristics and never discriminate. We also provide reasonable accommodations for applicants with disabilities at every stage of the hiring process, so if this is something you need, please let our recruitment team know at the earliest opportunity!
Ultimately, the most important thing for us is hiring the best person for the job, so we focus on skills, experience, and qualifications to ensure our process is fair and that our candidates always have a great experience with Tropic.
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