Operations Assistant
East Kent College
Date: 1 week ago
City: Broadstairs, England
Contract type: Full time
About The Role
Do you excel at customer service, are organised and a team player?
Why not join our team of Operations Assistants within EKC Training...
As an Operations Assistant within EKC Training you will support the Operations Manager in providing an effective, efficient and comprehensive service including supporting with face to face enrolment sessions and exams, answering telephone calls, emails and queries into the team from learners, employers and staff using relevant software to maintain accurate records.
Benefits
Alongside our priority of excellent student experience, we also focus on our employees. Here are just some of our benefits when working for the East Kent Colleges Group:
We are seeking a highly organised and efficient individual to join our team, bringing strong administrative and funding-related skills.
Relevant Experience
If you are interested in an informal chat about the role, or have any queries, please email us on [email protected]
About Us
Outstanding Ofsted Provider
East Kent Colleges Group is an Ofsted Outstanding rated provider. It is proud to be the first General Further Education college organisation in the country to have received the Outstanding grade against each of the strands under the new Ofsted inspection framework. An inclusive provider, our colleagues place our students and the communities we serve at the heart of everything they do across EKC Group and this is illustrated in our ‘Strong’ skills grading by Ofsted.
Commitment to Safeguarding
We are committed to safeguarding and promoting the welfare of children and vulnerable adults and we ensure that all staff are aware of their responsibilities for upholding these principles.
As a designated establishment, we are exempt from the Rehabilitation of Offenders Act 1974 and therefore have an obligation to carry out checks to ensure that staff are suitable to work with children and vulnerable adults. These checks include conviction/caution self-declaration, Enhanced DBS check and obtaining sufficient referencing.
It is a criminal offence to apply for a post which involves engaging in regulated activity relevant to children if you are barred from doing so.
If you are successful in being shortlisted to interview, your suitability to work with children and vulnerable adults will be explored as part of the interview process.
Commitment to Equality, Diversity and Inclusion
East Kent Colleges Group is an equal opportunities employer and welcomes applications from all members of our communities. We are particularly keen to increase the diversity of our staff body and encourage applications from candidates where there is underrepresentation in our workforce.
We are proud to hold the Positive About Disability Award and are a Disability Confident Employer. This confirms our commitment to interviewing all applicants who declare that they have a disability and who meet the essential criteria outlined in the person specification. With any successful candidate, we will explore any reasonable adjustments to a role due to a health needs or disability.
Similarly, we have a commitment to Care Leavers (Care Covenant Pledge) and to current or previous Armed Forces personnel (Armed Forces Covenant Pledge) with a commitment to interview applicants who meet the positions essential criteria and who have declared this on their application.
We welcome applications from anyone wishing to work flexibly and those considering a return to work from a career break.
We do not engage with agencies for permanent staff and have an in-house recruitment team.
Do you excel at customer service, are organised and a team player?
Why not join our team of Operations Assistants within EKC Training...
As an Operations Assistant within EKC Training you will support the Operations Manager in providing an effective, efficient and comprehensive service including supporting with face to face enrolment sessions and exams, answering telephone calls, emails and queries into the team from learners, employers and staff using relevant software to maintain accurate records.
Benefits
Alongside our priority of excellent student experience, we also focus on our employees. Here are just some of our benefits when working for the East Kent Colleges Group:
- Competitive salary and holiday entitlement
- Access to 100's of online discounts via our Rewards Scheme (Inc. Restaurant, Grocery, Retail, Gym, Holidays)
- Access to cycle to work, car leasing and tech purchasing schemes
- Generous pension scheme - 18% employer contribution
- Being part of a company with a Eco-Sustainability focus of being Net-Zero
- Time off for your child's first day at school, moving home and for interviews
- My 10 Days initiative - bid for up-to 10 days off work to pursue voluntary work
- Being part of Community Days and Annual Staff Celebration Day
We are seeking a highly organised and efficient individual to join our team, bringing strong administrative and funding-related skills.
Relevant Experience
- Recent Experience in administration or funding-related roles/
- Experience in the education sector is an advantage
- Ability to manage competing priorities and meet tight deadlines.
- Strong organisational and communication skills.
- Adaptability in a fast-paced environment.
If you are interested in an informal chat about the role, or have any queries, please email us on [email protected]
About Us
Outstanding Ofsted Provider
East Kent Colleges Group is an Ofsted Outstanding rated provider. It is proud to be the first General Further Education college organisation in the country to have received the Outstanding grade against each of the strands under the new Ofsted inspection framework. An inclusive provider, our colleagues place our students and the communities we serve at the heart of everything they do across EKC Group and this is illustrated in our ‘Strong’ skills grading by Ofsted.
Commitment to Safeguarding
We are committed to safeguarding and promoting the welfare of children and vulnerable adults and we ensure that all staff are aware of their responsibilities for upholding these principles.
As a designated establishment, we are exempt from the Rehabilitation of Offenders Act 1974 and therefore have an obligation to carry out checks to ensure that staff are suitable to work with children and vulnerable adults. These checks include conviction/caution self-declaration, Enhanced DBS check and obtaining sufficient referencing.
It is a criminal offence to apply for a post which involves engaging in regulated activity relevant to children if you are barred from doing so.
If you are successful in being shortlisted to interview, your suitability to work with children and vulnerable adults will be explored as part of the interview process.
Commitment to Equality, Diversity and Inclusion
East Kent Colleges Group is an equal opportunities employer and welcomes applications from all members of our communities. We are particularly keen to increase the diversity of our staff body and encourage applications from candidates where there is underrepresentation in our workforce.
We are proud to hold the Positive About Disability Award and are a Disability Confident Employer. This confirms our commitment to interviewing all applicants who declare that they have a disability and who meet the essential criteria outlined in the person specification. With any successful candidate, we will explore any reasonable adjustments to a role due to a health needs or disability.
Similarly, we have a commitment to Care Leavers (Care Covenant Pledge) and to current or previous Armed Forces personnel (Armed Forces Covenant Pledge) with a commitment to interview applicants who meet the positions essential criteria and who have declared this on their application.
We welcome applications from anyone wishing to work flexibly and those considering a return to work from a career break.
We do not engage with agencies for permanent staff and have an in-house recruitment team.
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