Franchise Mobilisation Manager
Prestige Nursing & Care
Date: 1 week ago
City: Epsom, England
Contract type: Full time
Home based – will require travel across England & Scotland with attendance as per business requirements at Prestige Nursing & Care Head Office – The Kirkgate, 19-31 Church Street, Epsom, Surrey KT17 4PF.
£50k + 3K car allowance
About Prestige Nursing & Care
Our branches are all long serving and have a vast knowledge of the area and our client base. Our purpose is to provide high quality, community-based specialist home care and support. We aim to work together to achieve the goals of each of our varying clients, and to make a difference in their lives.
What We Are Looking For
We are seeking a commercially focused, dynamic and experienced Franchise Mobilisations Manager to join our team to assist in the development and delivery of all new franchise locations across our Franchise Network.
The successful candidate will be responsible for overseeing the mobilisation, launch and development of new franchise locations, ensuring that each new franchise location meets our high standards of quality and service delivery, growth and commercial viability; underpinned by strict adherence to our policies and procedures.
You will work closely with franchisees, providing them with the guidance and support needed to achieve operational excellence from day one.
The purpose of this role is to ensure the highest level of administrational planning support and delivery of all setup aspects for new franchisees coming into the Prestige Nursing & care franchise network.
As the Mobilisation Manager for new franchisees, you will always maintain the highest professional standards in support of protecting our brand.
The role will involve a high degree of planning and a robust, resilient approach to dealing with individuals who we are bringing into our business in representation of our brand.
Key relationships
External Stakeholders
Essential
You will be working with Prestige Nursing & Care, an established and growing brand, currently celebrating its 80th year.
Prestige Nursing & Care follows safer recruitment best practice for all appointments, and in line with CQC regulations, we require and will undertake enhanced DBS, right to work, reference and employment history checks.
Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines. All our clients are equally entitled to have their needs met in a safe, fair and balanced way.
Prestige Nursing & Care colleagues are responsible for promoting equal opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity, or any other perceived difference. We reserve the right to close this position early.
#INDBAU24
£50k + 3K car allowance
About Prestige Nursing & Care
Our branches are all long serving and have a vast knowledge of the area and our client base. Our purpose is to provide high quality, community-based specialist home care and support. We aim to work together to achieve the goals of each of our varying clients, and to make a difference in their lives.
What We Are Looking For
We are seeking a commercially focused, dynamic and experienced Franchise Mobilisations Manager to join our team to assist in the development and delivery of all new franchise locations across our Franchise Network.
The successful candidate will be responsible for overseeing the mobilisation, launch and development of new franchise locations, ensuring that each new franchise location meets our high standards of quality and service delivery, growth and commercial viability; underpinned by strict adherence to our policies and procedures.
You will work closely with franchisees, providing them with the guidance and support needed to achieve operational excellence from day one.
The purpose of this role is to ensure the highest level of administrational planning support and delivery of all setup aspects for new franchisees coming into the Prestige Nursing & care franchise network.
As the Mobilisation Manager for new franchisees, you will always maintain the highest professional standards in support of protecting our brand.
The role will involve a high degree of planning and a robust, resilient approach to dealing with individuals who we are bringing into our business in representation of our brand.
Key relationships
External Stakeholders
- British Franchise Association
- Care Regulatory Bodies (Country Specific)
- Commissioners
- Brokers
- Other Healthcare professionals
- Candidates
- Franchisees
- SLT Team
- All internal departmental staff
- Carer Colleagues
- Lead mobilisation of all new franchisees from point of sales handover Assist with the business development of transitioning company owned businesses to franchised businesses.
- Support existing regional teams to integrate with franchisees.
- Assist franchisees with sourcing and securing of new premises
- Assist franchisees with completion and submission to the franchisor of robust commercially focused business plans which reflect the developmental opportunities across the entirety of the territory and the franchise licence period.
- Support franchisees with recruitment of suitable Management for each location
- Support and deliver structured processes and plans to complete and achieve regulatory registration by franchisees and Registered Managers
- Structure the franchise support and development processes with Head of Franchise Development in line with our business policies & procedures
- Identify and overcome challenges in the mobilisation process
- Identify opportunities and oversee structured approach to embrace from a developmental perspective
- Ensure good, structured communications between departments to ensure smooth setup and handover to overall day to day franchise development partner
- Develop, execute and monitor new franchise mobilisation plans, including time lines, resource allocation,and risk assessments.
- Manage all stakeholder relationships and communication throughout the transition process.
- Participate as required in franchise sales and conference events as per the needs of the business
- Identify business risks and implement mitigation strategies.
- Track and manage mobilisation budgets, mobilisation stages, report to Head of Franchise development monthly on progress via structured reporting methods
- Ensure structured time with all new franchisees via a variety of delivery methods, including teams, face to face and events.
- Participate where required to support training delivery for franchisees or their office teams on courses, which run in Epsom or from time to time at Franchise Locations
- Support franchisees to deliver and achieve forecast growth levels via structured introduction, engagement and strategic planning with key departments within Prestige Nursing & Care such as Marketing who will assist with a launch campaign and strategic marketing campaign to promote the business.
- Promote as a positive role model for the business.
- Deliver franchise location mobilisation in line with forecast
- Deliver clear reporting for senior management
- Manage and oversee all aspects of brand protection with new franchisees
Essential
- Resilient and efficient approach to dealing with challenges and challenging situations.
- Accomplished in Adult Health and Social Care Multi-Site Management.
- Experience of providing mobilisation services within a franchise Health & Social Care setting (at least 12
- Full Driving licence
- Experience of supporting people to mobilise new businesses
- Understanding of regulatory registration and inspection practices within country specific regulators Understanding of the Mental Capacity act (England)
- Understanding of Health & Safety at work.
- Computer literate.
- Level 5 Diploma in Health & Social care (or equivalent).
- Knowledge of Care Inspectorate Scotland
- Experience of contract negotiation
- Experience of Tender Writing
- Ability to work independently and self-manager diary/workload
- A strong sense of responsibility and accountability
- Excellent communication/ negotiation skills
- Reliable, honest, and trustworthy.
- Understand the need for and maintaining of confidentiality.
- Professional, friendly, and approachable disposition
- Ability to empathise with individuals facing challenges whilst also assisting to overcome.
- Care Made better – Compassionate care for those we support and each other.
- Quality made better – Ensuring the highest standards of dignity, care and respect for all.
- Life made better – Exceptional people providing exceptional care in your community.
You will be working with Prestige Nursing & Care, an established and growing brand, currently celebrating its 80th year.
Prestige Nursing & Care follows safer recruitment best practice for all appointments, and in line with CQC regulations, we require and will undertake enhanced DBS, right to work, reference and employment history checks.
Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines. All our clients are equally entitled to have their needs met in a safe, fair and balanced way.
Prestige Nursing & Care colleagues are responsible for promoting equal opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity, or any other perceived difference. We reserve the right to close this position early.
#INDBAU24
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