Business Analyst

We have an exciting opportunity for an experienced business analyst to join the Joint Surrey & Sussex Police Change Delivery team to support the delivery of the Surrey Police Our Plan Operating Model (OPOM) Programme. This is an extensive review of numerous areas of the policing model and involves the delivery to implementation of a range of business change and technology-enabled projects aimed to improve current and enhance future public service provision. Working under direction of the Project Manager, this role will play a key part in shaping the programme. This role sits within the wider Change Delivery team, who support local, bilateral and regional change activity to ensure that both forces can provide efficient and cost-effective policing services. Working here provides a career with meaning and the chance to make a difference. We strive to achieve the highest standards for the communities we serve.

Day-to-day duties and key responsibilities

• Managing tasks and schedules of the OPOM programme and projects workstreams within, ensuring their successful delivery.

• Establishing requirements gathering, working with stakeholders to gather needs and help them define deliverable goals and document them in a clear and concise manner.

• Work collaboratively with business areas, IT data teams and corporate teams in identifying useful data sets to understanding Force performance metrics and efficiency. • Using data and analysis to identify root causes of business problems and opportunities.

• Designing and developing scorecards and tracking frameworks to help the Force and separate business units measure change benefits and efficiencies.

• Solutions development and recommendations evaluation of different options, assess their feasibility and impact, and recommend the best course of action within the value for money Policing framework.

Skills & Experience

The ideal candidate gets things done, takes ownership and enjoys working with a range of people and innovative technology. More specifically you will:

• Have knowledge of project and change management principles.

• Have experience in data mining, Power BI, Tableau or equivalent and RCA (Root Cause Analysis)

• Have experience in working within multiple project workstreams concurrently within a programme in a business improvement context.

• Have experience of end-to-end service delivery process flow design.

• Understand how to maximise the benefits of technological innovation for operational efficiency and cost effectiveness.

• Be a confident stakeholder communicator and able to build effective working relationships. Working closely with various teams, including IT, business units, and stakeholders, to ensure effective communication and collaboration.

• Work to your own initiative and respond flexibly to rapidly changing demands when under pressure.

• Have a strong attention to detail and well-developed communication skills, both written and verbal, to produce clear and concise reports and presentations.

• Be a creative problem-solver, with strong commercial acumen, able to analyse and interpret data to devise and implement solutions that deliver value for money for police services.

Why Work With Us?

Policing is an exciting 24/7 business and we all have commitments outside work. We’re invested in supporting people to balance their life with work and we encourage flexible working. We are open to conversations about job shares and part time working. We encourage agile working, giving you the opportunity to manage your own diary and work wherever you give the best service to the public. This may include flexi-time and home working.

We take pride in looking after our people and offer a variety of benefits;

• career progression

• contributory pension scheme (LGPS)

• generous annual leave allowance

• discounts for everyday spend

• on-site gyms and a range of sports clubs

• generous and supportive parental leave

• financial and mental wellbeing guidance and support

• discounted contributory healthcare scheme

Please use the following links for more information on the benefits of working with Surrey Police or Sussex Police

Further Information

Please note that this role attracts a market supplement of £4,000 per annum and we are seeking a candidate to fulfil a 2-year contract.

If you have any queries about the role then please email Andrew Knight, Lead Business Improvement Consultant: [email protected].