Mazda Service Controller

Mazda Service Controller

Location: Stoke-on-Trent

Salary: £30,000 plus OTE

Working hours: Monday to Friday 8:00am to 5:30pm and Saturdays 8.30am to 12:00pm on a rota

Benefits:

•  Competitive salary, commission and bonus scheme.
•  Employee discount.
•  In house training programme and internal progression.
•  Manufacture Training Programme
•  Colleague referral bonus scheme (up to £1,000).
•  31 days holiday.
•  Employee assistance programme.
•  Free flu jab.

The Holdcroft Motor Group are looking for proactive and customer focused professionals whose previous experience working within a busy customer facing environment will enhance our service department at our Mazda dealership in Stoke.

The successful candidate will demonstrate exceptional communication skills with the ability to maximise service sales opportunities through the upsell of additional products, services and repair work. Confidently delivering product knowledge and offering support to our valued customers, you will provide a smooth customer journey whilst ensuring all systems and documentation are complete with high accuracy.

Required skills as a Service Controller:

• Knowledge and understanding of working within a customer facing role.
• Passion for the automotive industry.
• Ability to support the rest of your team in busy and challenging periods.
• IT and computer literate and ability to use various company systems.
• Work with the Technicians and Service Manager to drive work through.
• Excellent communication skills and ability to deliver premium customer service.
• Well organised and ability to manage workload.
• Be performance driven.
• Full UK driving license.

If you think you could be a successful Service Controller or want to step up from a Service Advisor, please apply now, we would love to hear from you.

INDMIS