Maintenance Coordinator

RECRUITMENTiQ is working in partnership with a Lettings Agency who do more than manage properties - we build lasting relationships based on trust, communication and service excellence. As a leading lettings agency in Scotland, we’re passionate about helping tenants feel at home and landlords feel supported. With a strong team culture and a people-focused approach, we’re proud of the work we do and the team we do it with.

We’re currently looking for a Maintenance Coordinator to join our fast-paced, friendly office team. If you're highly organised, confident with admin, and enjoy problem-solving, this could be the perfect opportunity to grow your career in property.

About the Role

As a Maintenance Coordinator, you’ll be responsible for managing all repair and maintenance tasks across our rental portfolio from first report to final sign-off. You’ll liaise with contractors, landlords, and tenants, keeping everyone updated and ensuring work is completed efficiently, compliantly and to a high standard.

You’ll also support our property team in ensuring that properties are fully compliant and ready to market with minimal vacancy periods.

Responsibilities

• Log and manage repairs using SME Professional
• Communicate updates to landlords, tenants, and Property Managers
• Process and monitor contractor invoices, chasing any delays
• Support insurance claims and HMO compliance
• Maintain accurate records and key logs
• Handle general admin and phone enquiries
• Ensure daily system updates and communication logs
• Uphold company policies, ARLA Property Mark standards and GDPR compliance

Key Requirements

• At least 1 years’ experience in a similar role
• Excellent organisational and time-management skills
• Confident communication and customer service skills
• Strong attention to detail and ability to multitask
• Proficiency in Microsoft Outlook and Word
• Experience using SME Professional is desirable
• A proactive, positive attitude and a team-player mindset

What We Offer

• Competitive salary: £24,700 – £25,500 DOE
• Company Sick Pay
• Annual "Me Time" day on your work anniversary
• Company-funded ARLA/PropertyMark Level 6 Qualification (after probation)
• Friendly, supportive team and a great office culture
• Hours: Monday to Friday, 8.30am – 5.00pm

If you’re ready to be part of a company that values professionalism, teamwork and making people feel at home, we’d love to hear from you.

Apply now with your up to date CV and take the next step in your property career.