Hard Services Team Leader

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

About The Role:

Shift Pattern: Monday to Friday 08:00-17:00 (part-time hours would also be considered)

Job Summary

We are seeking a proactive and experienced Hard Services Team Leader to oversee the delivery of all hard facilities management services across our site(s). This role involves managing maintenance teams, ensuring compliance with health and safety regulations, and maintaining high standards of building infrastructure and cleanliness.

Key Responsibilities

• Lead and coordinate a team of two multiskilled technicians
• Ensure all planned preventive maintenance (PPM) and reactive maintenance tasks are completed efficiently and on time.
• Oversee and monitor cleaning services to ensure standards are met and maintained across all areas.
• Monitor and manage service contracts and third-party vendors.
• Conduct regular site inspections and audits to ensure compliance with statutory and company standards.
• Maintain accurate records of maintenance activities, incidents, and asset performance.
• Support energy efficiency and sustainability initiatives.
• Respond to emergencies and provide technical support as needed.
• Assist in budgeting, procurement, and resource planning.

Skills & Qualifications

• Proven experience in a similar role within facilities management or building services.
• Technical qualifications in mechanical, electrical, or building services engineering (e.g., NVQ, City & Guilds, HNC/HND).
• Strong understanding of health and safety regulations (e.g., COSHH, Risk Assessments, Permit to Work).
• Excellent leadership, communication, and organizational skills.
• Ability to work under pressure and manage multiple priorities.
• Proficiency in CAFM systems and Microsoft Office Suite.

Desirable

• IOSH or NEBOSH certification.
• Experience in managing service level agreements (SLAs) and key performance indicators (KPIs).
• Knowledge of sustainability practices in facilities management.

Benefits

• Competitive salary
• Training and development opportunities.
• Pension scheme and health insurance.
• Other company benefits

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.