Administrator

Part time, 25 hours per week

Are you a dedicated and detail-oriented professional looking for a rewarding role in a compassionate environment? We are seeking a Care Home Administrator to join our team, ensuring the smooth and efficient operation of our dementia care home.

At Manor Court Plymouth, we are committed to providing exceptional care and support for individuals living with dementia. Our team works together to create a warm and welcoming environment, where residents feel safe, valued, and respected.

Your responsibilities will include:

• Managing administrative tasks, including maintaining records and handling correspondence.
• Supporting the home manager with scheduling, financial administration, and compliance.
• Liaising with residents' families, staff, and external agencies with professionalism and empathy.
• Handling enquiries and providing essential information to prospective residents and their families.
• Ensuring smooth HR processes, including recruitment administration and payroll support.
• Managing invoices, payments, and general bookkeeping duties.

What we’re looking for:

• Strong administrative skills with experience in a healthcare or care setting preferred.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Compassionate and patient approach when working with residents and their families.
• Proficiency in Microsoft Office and other administrative software.

Please note all applicants must already hold the legal right to work in the UK to apply for this role.

Manor Court in Plymouth is home to well trained and helpful staff with rooms for up to 37 residents. At Anchor, we pride ourselves in providing 24-hour care and specialised services for elderly people, the beauty of our grounds, the quality of our catering and our engaging activities we deliver.

• Rated Outstanding by CQC
• “The minute you walk into Manor Court, you sense the homely atmosphere, warm, friendly, caring, uplifting environment"
• “Staff go above and beyond for residents and relatives on a daily basis, nothing is ever to much trouble”

Anchor – a great place to work

Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.

We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.

A rewarding environment

From health and happiness to finance and your career, we’ll give you all the support you need.

Health & happiness

• Gym, fitness and wellbeing discounts
• Mental health support
• Flexible working options

Finance

• Pension plan – contribute between 4% and 8% and we’ll match it or better
• Quick and easy pension transfer service
• Savings and financial advice, loans, free life assurance
• Discounts on shopping, holidays, phones, technology and more

Career

• Ongoing personal and professional development programme
• Leadership Pathways online learning resources
• Career progression and promotion opportunities

To see our full range of benefits, check out our dedicated rewards website

Celebrating diversity, celebrating you

Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.

We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.

We are a member of Inclusive Employers, a Stonewall Diversity Champion and a signatory to the Care Leaver Covenant and HouseProud Pledge schemes.