E-Commerce Lead

Description

Leading the way in electric vehicle charging, we've been at the forefront of adoption in the UK since 2009. With over 250,000 charge points installed so far, out of a total of 1 million in the UK, we make EV ownership simple and affordable Partnering with top automotive brands like Mercedes, Jaguar Land Rover, BMW and Kia, as well as energy leaders such as EDF and Centrica, we’ve earned accolades such as the 'Which? - Trusted Trader' award and 'Best for Value, Home EV Chargers - What Car?'

Pod is the next evolution of Pod Point. As electrification becomes everyday, Pod is here to help build a brighter future for society by managing the flow of energy, making it affordable, accessible, and for the benefit of everyone. With 250,000 customers already trusting us to be at the heart of their EV life, we see Pod playing a leading role in the UK’s increasingly electrified future. Our focus is on powering not just homes and vehicles, but local communities and social progress Our Ways of Working
We’re all about flexibility, community and a healthy work-life balance. Our hybrid model offers a 'best of both worlds' approach combining the best parts of home and office working. When you'll be in the office depends on your role, but you can expect to work from our London office between 8-12 days per month To support this, the successful applicant should be within a reasonably commutable distance to our office (Gray's Inn Road, London, WC1X 8HB) Join the EVolution:
You will play a key role in leading Pod's online sales growth by optimising digital experiences and conversion rates across e-commerce channels, ensuring the online store operates effectively, leveraging data-driven insights, customer-centric strategies, and commercial acumen to enhance performance You’ll also be responsible for:

• E-commerce Strategy & Execution: Leading the development and delivery of a results-driven e-commerce strategy to grow revenue, attract new customers, and boost retention.
• Site Experience & Conversion Optimisation: Owning and enhancing the e-commerce platform to deliver a seamless, high-converting user experience. Use CRO best practices, A/B testing, and user insights to optimise UX, simplify navigation, and drive engagement and sales.
• Digital Trading & Merchandising: Managing daily trading, including merchandising, pricing, promotions, and inventory, to maximise sales and profitability.
• Data & Performance Analytics: Monitoring KPIs, uncover insights, and driving continuous improvement through data-led optimisation.
• Technology & Platform Management: Overseeing the seamless operation and integration of e-commerce tools and platforms.

Electrify us with your skills:
We think the role would be great for somebody with proven experience in e-commerce management within a direct-to-consumer (DTC) or omnichannel retail environment.

We are also looking for:

• Strong commercial acumen with expertise in online trading, merchandising, and digital performance optimisation.
• Hands-on experience with e-commerce platforms (Shopify, Big Commerce, Magento etc.) and analytics tools (Google Analytics, GA4, Looker, etc.).
• Expertise in conversion rate optimisation (CRO), A/B testing, and UX best practices.

Perks that spark joy:

• Access for you and up to 5 family/friends to the 'UnMind' wellbeing platform
• Flexible hybrid working model
• Work abroad for up to 20 days per year
• Salary Sacrifice EV Scheme and free Pod Point
• Family & friend discount scheme
• 25 days holiday (plus Bank Holidays)
• Very generous parental and family leave
• Pension scheme with a 4.5% matched contribution
• Eyecare scheme
• Life insurance covering up to 4x your annual salary
• Virtual GP provided by HealthHero
• Employee Assistance Program
• Free Mortgage Advice
• Discounted Gym Memberships
• Cycle2Work Scheme

Important Information:
You must have the legal right to work in the UK. We celebrate diversity and encourage applications from all backgrounds. Your privacy is important to us, all information shared will be handled according to our Candidate Privacy Notice

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About Pod Point

Pod Point is the UK's leading electric vehicle (EV) charging provider. Since 2009, we've provided over 250,000 chargepoints, leading the UK's transition to electric cars and making EV ownership easy and affordable for everyone.
We're partnering with automotive giants like Mercedes-Benz, Hyundai, Jaguar Land Rover and BMW, as well as energy leaders Centrica and EDF. Our focus includes innovative ventures like advanced smart charging solutions and Battery Energy Storage Systems (BESS). Additionally, we collaborate with Taylor Wimpey, Redrow and Barratt Developments to establish EV charging infrastructure in new homes.
Oh, and did we mention that we proudly hold the "Which? Trusted Trader" stamp, and in a recent "What Car?" survey we earned the title of the top-rated home charger provider. Quick service, high satisfaction – that's Pod Point for you!
Excited? So are we! Apply now. Superstars, we make room for you!