Customer Service Manager

We are currently recruiting for a Customer Service Manager to join our team in Newtownabbey!

This is a full time, permanent position and requires the flexibility to work shifts in the daytime, evenings and at weekends.

As a Customer Service Manager, you will be responsible for the cash office and checkout area, ensuring that the highest standards of service are provided for our customers.

You Will Also

• Drive a team to deliver personable, polite and prompt service in the checkout area
• Act as a role model displaying exceptional service to our customers
• Be highly visible and approachable to customers and colleagues
• Coach colleagues to ensure they demonstrate the appropriate skills and knowledge in the checkout area
• Ensure compliance of company stock control procedures within the appropriate timelines
• Ensure company property, cash and stock are secure at all times
• Play a vital part in continuing to make our stores a fun place to work!
  
  

Ideal candidates will be enthusiastic, focused & driven team players with a passion for retail & delivering great service!

It Is Essential That Applicants Have The Following

• Experience of managing a small team, in a fast paced retail environment
• Strong numerical and problem solving skills
• A flexible approach and a ‘can do’ attitude
• The ability to think on your feet
  
  

B&M Retail are one of the UK’s fastest growing retailers and with our ongoing expansion plans there really hasn’t been a better time to join us. We have a variety of exciting retail careers available & we offer fantastic on the job training. If you are looking to fast track your career the opportunities are endless!

If you would like to join a great team in a fast paced, growing business, apply online today!

B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.