Host/Receptionist (Part time, 8am - 1pm)

This role is advertised for 25 hours a week working Monday to Friday from 8am - 1pm in our lovely Cornwall buildings in Birmingham. The salary is £16,308 based on the part time schedule.

At Bruntwood, we're committed to offering more than just outstanding office, coworking, retail and lab spaces. Everything we do is tied into our vision of building vibrant communities, whilst providing businesses with the support and expertise they need to grow. We’re commercial property specialists operating across the UK.

Have a look at these videos to give an insight into who we are:

Bruntwood

Sustainability at Bruntwood

Job purpose:

The Host role is a pivotal position as the representative of Bruntwood and our buildings. You will be the first point of contact and ultimately you will be working with our clients/tenants on a regular basis. So it's important you are approachable and ultimately love speaking to people and building relationships.

What we’re looking for:

• Admin experience is a must, as you will be managing our enquiries mailbox on a daily basis - so we need you to have administration experience in a previous role
• You will be an excellent communicator, bringing your personality to work and interacting with people on a human level
• You must have a can do attitude and be able to step up to the challenges of working in a fast paced, dynamic and developing organisation.
• We are looking for curious and interesting people, with high attention to detail and a drive to go over and above for customers - motivation and a positive attitude are key to this role
  
  

On our website there’s a section where you can highlight why you’re interested in the role. This will be an important part of our shortlisting process due to the high amount of applications we receive.

What you’ll be doing:

• Delivering a positive Customer Experience within the building
• Build lasting, long term, professional relationships with customers
• To be the first point of contact for all customers and visitors in the building
• Support and facilitate events and meetings within the building
• Facilitate new customer viewings to support the sales process
• Host the meeting rooms, co working, lounge and other communal amenities, maintaining high standards of presentation and food and beverage service where applicable
• Able to manage own workload to flex between essential desk based tasks and building customer relationships with customers
• Collate all customer intelligence and update systems accordingly to support sales and retention
• Working as part of a wider team, engage with your customers, colleagues, management team and other departments within Bruntwood
• Be a role model to promote wellbeing in the workplace
• You will have a focus on continuous improvement making sure that we add value, save time and make things simple for the customer
• Being basically brilliant, which means applying your energy, drive and knowledge to inspire your colleagues to do the best that they can, working together with a simple and straightforward approach to get the best out of our colleagues and for our customers, the right service every time
  
  

In addition to what to expect within the role and your benefits, it’s good to know that you’ll be working for a business that gives back - The Oglesby Charitable Trust has donated more than £30m since it started out in 2001. Supporting charities across Arts and Culture, Education, Environment, Medical Research and Social & Health Inequality.

We’ll be holding interviews week commencing 9th June. They’ll be face to face, allowing you to shadow the role and get a real sense of what to expect day to day. It’ll be a one stage process.