Veterinary Care Assistant - FTC

Vet Record Careers


Date: 2 weeks ago
City: Hailsham, England
Contract type: Full time
We are looking for a fantastic Veterinary Care Assistant to join out team at Downland Vets, working across our 3 East Sussex surgeries (Hailsham, Eastbourne & Stone Cross). This is a fixed-term position for approximately 12 months. The customer-facing role will include client care responsibilities, administration tasks, animal care duties and delivering a high standard of customer service.

About Our Group

Join our dedicated team of veterinary professionals, comprising 12 nursing staff, 6 vets, and 10 support staff across East Sussex. We take pride in our commitment to continuous learning and development, including veterinary certificate holders in ECC and geratric medicine, and a whole effort in ongoing training. As part of our team, you'll have the opportunity to collaborate with skilled colleagues and contribute to our culture of excellence and compassion.

Applicant Requirements

  • Excellent communication skills, verbal and written
  • Excellent team player, supportive and collaborative
  • Excellent customer service
  • Good IT skills
  • Ability to provide high standard of service in a fast-paced environment
  • Ability to remain calm under pressure
  • Positive and friendly attitude
  • Display compassion and patience with all clients
  • Flexible and adaptable
  • Must have own transport
  • Receptionist experience, desirable
  • Animal handling skills, desirable
  • Your shift pattern

You will work 40.6 hours per week across Monday - Friday, plus 1:8 Saturday mornings. You will cover a variety of shift patterns starting at 8:30 am and finishing between 4 pm - 7 pm.

In addition to a competitive salary, you will benefit from:

  • 6.6 weeks annual leave
  • Additional annual leave for your birthday which will be added to your holiday allowance
  • Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
  • Cycle to work scheme
  • Initiatives focused on employee wellbeing
  • Non-accidental injury support
  • Learning and development opportunities via the IVC Evidensia Academy
  • Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
  • Pension scheme
  • Discounted staff pet care
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