People Coordinator & System Administrator

The Role

The People Coordinator & System Administrator at T&Pm is a champion for our people and culture. This role is responsible for creating a positive and engaging employee experience, from onboarding to offboarding, while also ensuring the smooth operation of our HR systems. You will be a key contributor to building a thriving workplace where employees feel valued, supported, and inspired to do their best work.

Key Responsibilities

Championing a Positive Employee Experience:

• Full ownership of all people-related administration including all new joiner documentation, employee related documentation, reference requests and you lead on the agency's payroll process in collaboration with our Payroll Manager.

• You build relationships easily and you’re a friendly and approachable point of contact for employees' queries. You provide clear and helpful guidance on people's policies, procedures, and benefits.

• You support the team in all our touchpoints to make every interaction a memorable experience which has the impact intended e.g. supporting learning events, internal events etc.

• Deliver a welcoming and informative onboarding experience for new team members across the agency, ensuring they feel connected to T&Pm's culture from day one.

• You lead on supporting all big moments in people's lives, including maternity, paternity and shared parental leave.

Data-Driven Insights for People Strategy:

• Generate reports and analyse data to identify trends and insights that inform people strategy and improve the employee experience.

• Maintain accurate records for audits and compliance reporting.

HRIS Management for a Seamless Employee Experience:

• Owner of our people systems, hiBOB and CultureAmp. You are our systems expert who administers and maintains the HRIS system, ensuring it is accurate, user-friendly and supports a seamless employee experience.

• Configure system settings, user roles, and permissions to optimise efficiency and data security.

• Troubleshoot system issues and provide technical support to users, minimising disruption.

Skills and Experience

• Strong organisational and time management skills, with a passion for creating a positive employee experience

• High proficiency in HR systems, with a focus on user experience and data security

• You adapt well to changing conditions and new ways of thinking, bringing a positive attitude to all that you do.

• You will be able to handle confidential information with discretion, trust and professionalism.

• Ability to analyse information, identify trends, and present findings in a clear and concise manner.

• You have a proactive can-do attitude, ready to get stuck in and embed yourself within the agency culture.

• Technical aptitude and problem-solving skills, with a commitment to providing excellent support

T&Pm is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

(Please note this is a UK based role and requires individuals to have the right to work in this location)