Wellbeing Worker - Crisis Service

Description

Are you passionate about making a difference in the lives of those experiencing mental distress? Join our team at Breathing Space, where we provide a welcoming, safe, and compassionate environment for individuals in need.
The role involves supporting people experiencing mental distress providing a welcoming, safe and compassionate environment. Breathing Space offers a supportive environment for people in the evening and weekend as an alternative for A&E. Workers will support people to devise safety plans, work on coping techniques, identify personal goals and connect people to resources in their local area

Key Responsibilities

• Establish and maintain relationships of trust with service users, in order to build engagement.
• Support people experiencing mental distress in an empathic, professional manner.
• Help service users to set, prioritise and achieve personal goals, to increase hope, motivation and ambition.
• Work alongside individuals to develop and review robust assessments, safety management plans and personalised recovery support plans.
• Contributing to the protection of individuals from the risk of abuse and self-harm.
• Value the lived experience of service users and enable them to use that experience to support each other and improve their Together service.
• To communicate effectively with individuals from a wide variety of backgrounds including people from marginalised or minority groups.
• To share knowledge, skills and experience within the team while observing confidentiality.
• Work with professionals from other agencies and make onward referrals, linking service users into other community opportunities.
• To record and report on activity and outcomes, sharing examples of good practice.
• Make timely records which are concise, accurate, written for the service user to understand, using Together computer-based systems.
• Participate in mandatory and job-related courses, learning activities and a commitment to own continuous professional development.
• Maintain professional boundaries in all aspects of work with service users.
• Work evenings and weekends.

Skills, Knowledge & Expertise

Essential

• Minimum of GCSE or Level II qualification in English, or equivalent
• Experience of working alongside individuals experiencing mental distress and in partnership with them
• Able to establish and maintain a safe environment
• Willing and able to collaborate with colleagues and other organisations
• Basic competence in the use of email and word processing software and computerised systems for service user records and reports
• Demonstrate problem-solving skills relating to housing, welfare benefits, education and relationships
• Able to produce clear records and reports in English

Desirable

• Experience in supporting vulnerable individuals gained from paid work and/or voluntary and/or life experience
• Lived experience of mental distress
• NVQ Level II in Health and Social Care, or equivalent

Job Benefits

The benefits of working for Together
Download the PDF to find out more about what you can get out of working for us.
Benefits of Working for Together

About Together for Mental Wellbeing

Together for Mental Wellbeing is a national charity that supports people with mental health issues to lead fulfilling and independent lives.

We value people as experts in what works best for them, and each individual we work with influences and shapes the support they and others receive from us.

Founded in 1879, today we work with approximately 4,500 people every month - at around 70 locations across England.

Our services include support in the community, accommodation-based support, advocacy, and criminal justice services.