Scheduler

We are seeking an organised and proactive Scheduler to plan and manage maintenance and construction works, ensuring smooth operations, compliance, and excellent customer service.

If you have a passion for precision and enjoy being the cornerstone of smooth operational planning, we’d love to hear from you!

Responsibilities:

• Plan and organise works to meet client targets, minimise downtime, and optimise resources.
• Handle internal and external inquiries, ensuring customer expectations are surpassed through dynamic adjustments.
• Track operatives' work accuracy and completion rates to provide performance insights.
• Foster a positive safety culture, monitor lone workers, and track operative activity throughout shifts.
• Prepare statistical and performance data using tools like Excel and internal systems.
• Work with colleagues to deliver an efficient repair and maintenance service within cost, time, and quality standards.
• Provide professional and high-quality communication, resolving inquiries efficiently and ensuring seamless service delivery.
• Adjust schedules for leave, sickness, or unforeseen disruptions and liaise with clients or contractors as needed.
• Handle clerical tasks, correspondence, and document coordination for the team.

Skills & Experience:

• Experience of using a computerised Scheduling or planning systems.
• Good planning skills
• Good customer care skills
• Willing to be proactive in the continuous improvement of a quality service
• Understanding of maintenance and operational activity
• Able to demonstrate initiative when dealing with situations and completing tasks.

Interview Process:

Candidates will undergo in-person interviews, consisting of a competency-based interview.

Additional Information:

Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed:

• Right to work verification
• Qualification certificate check
• 2x Completed references
• OH Health Questionnaire – Fit For Work
• DBS check (if required for role)
• Completion of all new starter documentation including signed T&C’s

Please note, we reserve the right to close this vacancy early if we receive a high volume of applications.