P W Process LTD - Level 3 Business Administration Apprenticeship

Job Title – Business Administration Apprentice

Apprenticeship Course – Level 3 Business Administration

Duration of course – 18 months

Work Shift Patterns – Monday – Friday 08:30 – 16:00

Salary – Apprenticeship wage (Depending on Age)

Overview:

PW Process Ltd is a family-owned business which has gained nationwide respect for our ability to provide installation, design change, commissioning and planned preventative maintenance solutions to the pipework and process industries.

Formed in April 2013 based in Mansfield Nottinghamshire we have built a formidable track record supplying labour and equipment providing the highest level of customer care from simple installations to the most comprehensive constructions and refurbishments.

PWP has extensive experience in the Pipework and Process industry and is a preferred partner of many process and construction companies such as Thames Water, Interserve Construction Limited, ATS, South East Water, Bristol Water

Our Values:

Reliable – We react where and when required, working closely with our clients and contractors to ensure services are maintained and infrastructure is operational

Trusted – We Deliver what we promise in a safe and friendly manner and mindful of the communities we operate in

Integrity – We are open and honest in everything we provide. Producing innovative cost-effective solutions, supporting our clients and contractors to timely resolutions

Roles and responsibilities:

• Answering the office phone
• Data entry: inputting information onto the system
• Filing/archiving documents
• Photocopying documents
• Booking accommodation for subcontractors
• Liaising with subcontractors
• Ordering PPE and monitoring stock
• Attend weekly meetings
• Supporting the accounts team with administration duties
• Supporting the accounts team with inputting data
• Achieving set KPIs each month
• General office duties

Training Information

Over the course of 18 months, you will study topics such as understanding an organisation, regulations, policies & processes/procedures, aspects of project management, how to manage performance, planning, organisation & decision-making skills, quality and process improvement, business fundamentals and IT & external environmental factors (these subjects may differ). Upon successful completion of the apprenticeship programme, you will achieve a Level 3 certification.

If you do not hold GCSE Maths & English (or equivalent), these will be delivered alongside the apprenticeship programme.

Our delivery of training is through blended learning. Supported by one of our sector specialist tutors, they will deliver teaching sessions using various methods including face to face teaching, Skype, Facetime, telephone and peer virtual classroom whilst using our interactive multi-sensory teaching resources. Teaching sessions are normally bi-weekly or monthly, depending on the learner’s preferred learning style. Additionally, the tutor will provide the support required to ensure the learner enjoys and ultimately successfully achieves their goals and completes their training. We want learners to feel that our team are approachable at any stage of their learning journey.

You will initially take an online assessment that will help us to understand your learning style and needs, then we will tailor your learning experience accordingly. We ensure that you stay on track to complete your programme on time by managing your expectations through our state-of-the-art e-portfolio system. At the end of your programme, your learnt knowledge, skills and behaviours will be assessed by an independent assessor in your end point assessment (EPA).

As part of the apprenticeship, alongside your job role, 20% of your time in work must be dedicated to developing new skills. This can be any time devoted to learning and improving new skills without interruption.