General Maintenance Employee (GME)

We are a values-led, charitable organisation that provides more than 60,000 people in Sunderland with a place they can call home. We have a clear vision and a social purpose. We believe that everyone has the right to live in a good quality home that they can afford. We invest millions of ponds every year to keep our existing homes safe and descent. We also play our part in helping to deal with the UK housing crisis by building hundreds of new, modern homes to rent in Sunderland. We'd love for you to join us achieve our vision.

Salary :

£25,225.00

Job Description:

Join us and be part of a team that values excellence, collaboration, and making a real difference in the lives of our customers.

We are delighted to invest further and expand our teams with new opportunities for General Maintenance Employee’s (GME) to join Gentoo’s Property Maintenance team, who will work across the City of Sunderland.

These new roles highlights our dedication to growth and delivering exceptional service to our customers. You will play a key role working closely with a skilled maintenance team to effectively assist and support colleagues in the delivery of a repairs and maintenance service. Your work will directly contribute to keeping our customers safe and happy in their homes. If you’re passionate about making a difference, we’d love to hear from you.

Our customers are at the core of everything we do, and we are looking for individuals who take pride in delivering exceptional service. Strong communication skills with customers, colleagues, and wider teams are essential to delivering an exceptional service to every customer.

Working a standard 36-hour working week, with flexibility to accommodate occasional overtime as needed to support the business. We are also proud to offer training and development opportunities, empowering you to expand your expertise, enhance your performance, and achieve professional growth.

A full UK driver’s licence is required for this position.

The role is subject to a basic DBS paid for by Gentoo.

Key responsibilities will include:

Provide excellent customer service by fostering clear communication and a respectful attitude toward customers, colleagues, and stakeholders.

Completion of general construction and maintenance labouring duties, including working at heights and in confined spaces.

Assisting bricklaying, roofing and any trade colleagues with repairs including but not limited to, gutter unblocking, pointing & window mastics replacements.

Removal of all furniture/rubbish from domestic properties, sites, offices and estates, including dwelling areas, bin stores, outhouses, garages, loft areas and communal areas as required.

Complete damp and mould treatments, mould wash downs & warmer wall applications.

Installation of loft insulation for replacements and top ups.

Removal of debris including damaged walls, spillages, floods etc.

Support team operations by driving, collecting, and delivering materials as required.

What we are looking for:

A full UK driver's license.

Demonstrable experience in all areas of labouring including construction, maintenance and grounds maintenance works.

Knowledge and understanding of relevant Health & Safety regulations.

A flexible approach to meet the demands of the role.

The ability to work at height and in external environments.

Competence in the use of handheld IT systems.

Openness for continual learning and developing skills in order to carry out duties and responsibilities.

Some of our great benefits include;

• 31 days annual leave (plus bank holidays) with an option to purchase up to 5 additional days per year.

• Early finish on Fridays

• Flexible and hybrid working.

• Free Health Cash Plan, with cashback for dental, optical, physio, wellbeing therapies and more, with some free child cover.

• Access to private healthcare through the Health Cash Plan.

• Competitive Aviva pension scheme - Gentoo will contribute up to 10% based on your personal contribution.

• Salary sacrifice electric vehicle scheme

• Enhanced family-friendly leave

• Car mileage allowance if you use your personal vehicle for business purposes.

• Life assurance cover to the value of 3 times your annual salary