Scheduler

About The Team

Property Services department plays a vital role in the smooth running of Squared by currently looking after 800 plus Squared properties. This includes homes, hostels (both internal and external) and office premises. The department has a small in-house team and works closely with approved local contractors.

The service is uniquely placed and involves working across departments and functions on a wide variety of diverse activities and initiatives.

About The Job

You’ll play a key role in supporting the team to deliver planned works and reports of damp, condensation and mould. You will also deal with routine repair/void requests from customers and colleagues, schedule appointments for them based on agreed timescales and priorities – aiming for the appointment to be kept and 95% of them to be completed at first visit. You will also allocate resource for voids, manage the process and update daily.

These are some of the things you will be responsible for in your role:

• Be point of contact for planned works, repairs, voids and damp and mould.
• Ensure that all requested works are completed to agreed time schedules and processes.
• Work with internal and external agencies to ensure all works are completed on time and within budget.
• Ensure that all works are completed on Square’s IT system and evidence by use of photographs.
• Work closely with the Property Services Manager and Property Inspector to ensure quality of work, value of money and works are completed on time.
• Allocate appropriate works to sub-contractors in line with Squared financial regulations.
• Request quotations if required for major external works.
• Provide guidance and advise to DLO on customers responsibilities, OT intervention and void works.
• Liaise with all relative departments providing regular updates on required and void works as required.
• You will monitor and provide guidance on timelines for completion of all works.
• Ensure all work undertaken, is in accordance with Health and Safety legislation
• Co-ordinate diaries of internal maintenance team in a timely manner; ensuring clarity of information.
• Responsible for updating the maintenance dashboard by completing and approving the invoices and workorders in a timely manner
• Assist in setting departmental targets and act as a key driver in ensuring all relevant maintenance and repairs KPI’s are achieved.
• Update knowledge by participating in training opportunities as required by the business.
• Understand and follow Squared’s policies and procedures always, including Health and Safety, Fairness and Lone Working.
  
  

You may be asked to achieve additional objectives and tasks in order to respond to the needs of the developing service, as part of your own personal development or as the role evolves.