Receptionist (Medical Secretary) Edinburgh

Job Title: Receptionist (Medical Secretary)

Location: Edinburgh

Contract: Full-time (Evening and Weekend flexibility required)

Salary: Negotiable

We are currently seeking a dedicated receptionist to join our team.

Ideal Candidate Should

• Exhibit professionalism and be courteous with everyone.
• Have great verbal and written communication skills.
• Have experience in audio typing, with the ability to type quickly and produce accurate, high-quality work.
• Possess strong organisational abilities, managing patient data and appointments efficiently.
• Thrive in a fast-paced environment, staying calm under pressure.
• Work independently, prioritising tasks effectively.
• Ensure attention to detail, especially regarding patient details.
• Be adept at multi-tasking: handle calls, set appointments, and assist patients.
• Be proficient in Microsoft Office & Patient Management System (training provided).
• Uphold patient confidentiality and adhere to regulations.
  
  

Key Duties

• Audio typing: Transcribe dictated medical letters, reports, and clinical notes accurately and efficiently
• Telephone and Email Management: Handle incoming calls and emails efficiently, providing accurate information, prioritising queries, and directing messages appropriately.
• Appointment Coordination: Schedule and confirm patient appointments, liaising with consultants and the wider team to ensure smooth clinic operations.
• Health Records Management: Maintain patient files, ensuring accurate storage, retrieval, and electronic record-keeping in line with GDPR and confidentiality regulations.
• Payment Processing: Take payments from patients, issue receipts, and ensure financial transactions are recorded correctly.
• General Administrative Support: Perform a variety of office duties, including scanning, photocopying, sorting post, and keeping workspaces organised.
• Reception and Patient Interaction: Welcome patients, check them in, and guide them through their appointments, ensuring a professional and friendly experience.
• Collaboration with the Medical Team: Work closely with consultants, nurses, and fellow admin staff to support seamless patient care and hospital efficiency.
  
  

Please Apply below or call us on 0121 270 8878. Between 09:00-17:00 Monday to Friday

Email us on [email protected] for assistance with this job.