Senior Account Executive

About us

Seen Connects is a leading influencer marketing agency established in 2016 and driven by a purpose to create cultural relevance and meaningful impact for our clients, through the power of human connection. The primary services we offer are brand and social strategy, organic influencer campaigns, influencer-led paid social, and social media management.

We are part of Captivate Group and within this, we have three sister agencies; Seen Presents, Seen Studios, and Stir.

About the role

As a Senior Account Executive, you will support the team to activate influencer marketing activations on key accounts across the business, working across a wide range of influencer verticals. From ideation and influencer best-practice, right through to evaluation and reporting; you will be helping to deliver excellent client service, striving to drive brilliant results and grow relationships with your clients.

Key Responsibilities

• Keeping a close eye on competitors’ influencer activity as well as the latest social news and platform updates, to keep our clients up-to-date and ensure we are adapting our campaigns to reflect changes to the industry and to social platforms
• Supporting on day-to-day comms with the client, managing upwards any concerns you have around campaign logistics
• Developing relationships with the clients, positioning yourself as the go-to for day-to-day queries and updates
• Creating influencer shortlists for campaigns, using our influencer identification tools to select talent who are both a great fit for the brand and campaign but will also deliver strong value and brilliant results
• Writing influencer briefs at the beginning of the campaign as well as contributing to client wrap reports at the close of the campaign, in a timely manner and to a high standard
• Pulling together creative ideas for campaigns
• Ensuring all content is in line with the influencer brief, and flagging any suggested amends with the clients in good time
• Providing clear and motivating feedback to influencers to ensure that content nails the brief and minimizing rounds of amends
• Observing campaign performance and flagging any suggested optimizations
• Working with finance on processing of invoices, ensuring all payments are logged in internal trackers, monitoring invoices across the campaigns and ensuring they are processed in a timely manner

What We’re Looking For

• Previous experience working in influencer marketing, at an agency or in-house
• Genuine passion for the social and influencer space
• Excellent written and verbal communication skills
• A keen attention to detail and organizational skills
• Self-motivated and proactive, with the ability to work and act independently
• Ability to manage multiple tasks and meet tight deadlines
• Curiosity to learn and suggest new ideas and ways of working
• Previous experience in influencer marketing is great to have, but not mandatory

Our Values

• INTEGRITY: Being honest, trustworthy and respectful with everyone we interact with
• PASSION: Deep commitment and positive energy, fueled by an enjoyment for what you do
• COLLABORATION: Working well together, using collective intelligence and effort to achieve common goals
• CURIOSITY: A constant desire to learn through asking questions, seeking new knowledge, exploring different perspectives and trying new approaches
• INNOVATION: Constantly improving and adapting to address client needs and stay ahead of the competition

The Interview Process

1. If you are shortlisted, we will invite you to join a 30-minute virtual call for us to get to know you better and for us to tell you more about the role and agency, and answer any initial questions.
2. If we think you'd be a great fit, we will then invite you to do a task relevant to the role you've applied for, which we wouldn't expect to take more than one hour. If possible, it would be great for you to come into our offices and present this so that we can meet each other in person; however, if that doesn't work, we can do it over a video call. A final decision will be made following this.

Benefits

• Salary reflective of your experience and in line with industry benchmarks
• Hybrid working, working from our Shoreditch HQ on Tuesdays, Wednesdays, and Thursdays and from home on Mondays and Fridays
• Core Hours of 10:00 - 17:00 with the flexibility to start anytime between 08:00 - 10:00 and finish between 17:00 - 19:00
• Summer Fridays - a 3 pm finish on Fridays in July and August
• 24 days of annual leave, increasing to 25 after one year and 26 after two years of service
• 3 personal days a year for wellness and mental health support
• A £100 voucher for wellbeing support
• Work from anywhere for up to one month each year, as long as you can work on UK timezones and have a strong internet connection
• Snacks and drinks in the office, and free lunch during lunch and learns
• Vouchers for Above and Beyond Award winners in our monthly company meeting
• Private healthcare cover and life insurance
• Cycle to work scheme and annual season ticket loan available
• Regular team and company socials

At Connects, we are committed to providing an inclusive environment where everyone feels seen, heard, and celebrated. We welcome applications from everyone. If you are invited to an interview, please let us know if there are any reasonable adjustments we can make to best accommodate your needs.