Diversity & Inclusion Programme Delivery Lead

Who are we?

Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

The Global Diversity & Inclusion (D&I) Programme Delivery lead will play a pivotal role in designing, implementing, and evaluating initiatives that promote diversity and inclusion, across Howden. This individual will collaborate with cross-functional teams to foster inclusion as part of our People First culture, develop equitable practices, and align Howden’s D&I strategy with its global business objectives

The D&I Programme Delivery Lead will be responsible for managing and delivering key diversity and inclusion (D&I) initiatives across the organisation. Reporting to the Group D&I Manager, this role will focus on embedding D&I into business processes, coordinating programmes, tracking progress, and driving engagement across regions. The ideal candidate will have experience in programme management, stakeholder engagement, and a strong understanding of D&I best practices.

Programme Management & Delivery

• Partner with Group D&I Manager to design D&I programs, partner with regional stakeholders to tailor initiatives to meet the cultural and regulatory needs of diverse geographies.
• Lead the implementation of D&I programmes, ensuring alignment with the organisation’s D&I strategy and business objectives.
• Design, deliver and manage key initiatives to drive forward our strategy
• Develop and track key performance indicators (KPIs) to measure the success and impact of D&I programmes.

Stakeholder Engagement & Collaboration

• Support inclusive practices by collaborating with HR teams to implement equitable processes and strategies.
• Partner with learning and development teams to create training programs on unconscious bias, cultural competency, and inclusive leadership.
• Work closely with internal and external stakeholders to share best practices and leverage partnerships.

Data & Reporting

• Support data collection and analysis to track progress on D&I goals, working closely with People Analytics teams.
• Provide insights and recommendations based on data trends to inform D&I strategies and interventions.
• Ensure compliance with relevant D&I-related regulations and reporting requirements.

Awareness & Capability Building

• Support the development and delivery of training and awareness programmes on inclusive leadership, unconscious bias, and other D&I-related topics.
• Create toolkits and resources to support managers and employees in fostering an inclusive workplace.
• Promote D&I events and campaigns across the business

Skills & Experience

• Proven experience in programme or project management, ideally in D&I, HR, or a related field.
• Strong understanding of D&I principles, challenges, and best practices.
• Excellent stakeholder management and influencing skills, with the ability to engage senior leaders.
• Data-driven mindset with experience using metrics to drive decision-making.
• Strong communication and facilitation skills, with the ability to develop and deliver content for different audiences.
• Experience working in a complex, global organisation is a plus.

The kind of skills we'll need…

• 4+ years of experience in diversity and inclusion, or a related field, with a focus on global or multicultural environments.
• Experience in project management and leading cross-functional initiatives.
• Deep understanding of D&I principles, strategies, and best practices.
• Understanding of the difference of deliverable KPIs and impact KPIs.
• Strong analytical skills, with the ability to interpret data and develop actionable insights.
• Exceptional communication and presentation skills, including the ability to adapt messaging for different audiences
• Cultural sensitivity and the ability to work effectively in a global, multicultural environment.
• Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new
• We support each other in the small everyday moments and the bigger challenges
• We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

• Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.