Residential Support Worker

Salary: Up to £29,500 per annum (dependent on experience and qualification) plus an opportunity to earn an additional £2,400 per annum based on 4 sleep-ins per month

Location: Newport (local transport links 5 minutes away including train station, bus routes and M4 motorway)

Contract/Hours: Permanent, Full-time 37 hours per week

Benefits:

• 29 days annual leave plus bank holidays
• Up to 5 more days leave for continuous service plus the option to buy and sell leave.
• Flexible maternity, adoption, and paternity packages
• Pension with up to 7% matched employer contribution with included life assurance cover
• Staff discounts and Blue Light Card eligibility with 15,000 national retailers discounts
• We are a Real Living Wage accredited employer

We are one of the largest children’s charities in the UK and have been making a difference to the lives of the UK’s vulnerable children for over 150 years.

About the Service

At Ty Ash, this is more than just a job; it’s a chance to be part of something special from the very beginning.

Our new home provides long-term residential placements for up to four children and young people aged 8-18 years old. It is grounded in DDP (Dyadic Developmental Practice) and relational approaches that prioritise emotional safety, trust and connection.

We are building a nurturing supportive environment where children can heal, grow and thrive.

Our dedicated team specializes in supporting those with neurodiversity and autism spectrum disorder, as well as being committed to trauma-informed care.

Our care model is evidence-informed and outcomes-focused, placing children and young people at the heart of everything we do.

Our philosophy is to support children through a range of needs, including early childhood trauma, attachment disorders, and dysregulated behaviours.

About the role

Qualified or currently working towards a level 3 in Health and Social Care, within this Residential Support Worker role, you’ll lead a team of support workers on shift, ensuring high standards of care and personalised support for the children and young people we support.

Their proactive approach to risk management safeguards our young people’s wellbeing allowing them to guide a team to deliver the highest quality of care.

With a commitment to continuous improvement, they’ll ensure the wellbeing of our children and young people is prioritised by delivering personalised care, guidance, and advocacy.

This will include supporting in the absence of the Registered Manager or Team Leader, supervisions of staff, case managing and assisting in the development of the service.

How you’ll create brighter futures

• Lead shifts with the primary aim of the provision of a high-quality service.
• Provide lead case/care planning management, including assessing, reviewing and managing risk.
• Co-ordinating responsibilities within the service, with multi-agency and producing family information, including analysis and written reports.
• Attendance at professional meetings including reviews, court work etc.
• Supervise and guide staff as required, in accordance with Action for Children policies and procedures.

Let’s talk about you

We seek Residential Support Workers with a genuine passion for working with children who have experienced trauma, with an understanding of attachment and developmental trauma (training and support provided), and the resilience, emotional warmth, and sense of humour to make a real difference. We are also looking for:

• Level 3 qualification in Health and Social Care children and young people (or recognised equivalent) or currently working towards.
• Experience of shift leading a team of support workers
• Knowledge and understanding of neurodiversity
• Knowledge of DDP therapeutic model approaches
• Experience and training in safeguarding staff
• Experience of developing tailored care plans

Good to know

We are unable to offer sponsorship for this role.

If you need support with your application, please contact Scott Jones at [email protected] quoting reference 11169 and we'll be happy to assist you.

Diversity, equality, and inclusion

At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace. We actively encourage applications from Black, Asian & Minority Ethnic, and disabled candidates as they are under-represented within Action for Children. We want to ensure equal opportunity to all groups in society and for Action for Children.