Redistribution Driver

Location: Selly Oak

Job type: Permanent, full-time

Working Hours: 40 hours per week, 4 days on 4 days off shift rota based (alternating sets 0630-1830/0900-2100)

Salary: £25,466 per annum + Excellent Benefits

Serco work in partnership with the West Midlands Cycle Hire on behalf of Transport for West Midlands (TfWM) and the West Midlands Combined Authority (WMCA). We operate 1500 bikes and eBikes.

As the Redistribution Driver, you will drive across the West Midlands, redistributing bikes and swapping batteries to increase customer hires and to collect abandoned or missing bikes for return to the depot. You will work with Control Centre colleagues to ensure the maximum number of bikes can be collected and redistributed for each shift, minimising lost time and providing great service for our customers.

This role is vital to the success of the West Midlands Cycle Hire Scheme, and we seek candidates who take pride in their work and are committed to being the best ambassadors for our service. Our Redistribution Drivers contribute to making Birmingham a greener place to live and visit and are responsible for ensuring our bikes are safe for all to use, so it is important that you take this responsibility seriously and are a considerate and courteous driver.

You won’t be doing this alone either. Our team consists of professional, friendly, and supportive teammates, including managers who began their careers with Serco as Operatives and now hold various leadership roles.

We are dedicated to the ongoing development and career progression of our Operatives, providing outstanding training opportunities and the chance to undertake additional qualifications, including Health & Safety courses and management training.

What do I need to do the role?

To be considered for a position within our team, you should have an interest in bicycles and have held a driving license for at least a year with previous driving experience in the West Midlands and surrounding areas.

The ideal candidate will be enthusiastic, dedicated, trustworthy, reliable, and flexible, with good problem resolution skills, being numerate and literate, and having experience working with IT software.

If you meet the above criteria, please apply today, as applications are reviewed as they come in and appointments made for successful candidates ASAP.

Why Serco

A place you can make an impact: The nature of our business means you do interesting work that matters – delivering essential services that touch people’s lives.

A place you can count on: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll broaden your experience and apply your skills in new ways.

A place for you: We are a motivated team that encourages and helps you to succeed. You’ll have the resources you need in a diverse and supportive environment.

What we offer

• Up to 6% contributory pension scheme
• Serco discounts including cinema, Merlin entertainment, online shopping, mobile phone plans, and leisure centre memberships
• Interesting, varied, and enjoyable work
• A company that recognises your contribution

At Serco, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We deliver essential public services worldwide in areas including defence, transport, and healthcare. We are innovators committed to improving public services for everyone.

By joining Serco, you will have unlimited access to our Global Employee Networks promoting diversity, inclusion, and belonging. We are proudly Disability Confident Leader employers and holders of the Gold Inclusive Employer Standard.

Please click the apply button to complete your application. We encourage applications from a diverse candidate pool and are open to discussions about flexibility and flexible working.