Sales Assistant

The Role

At Charles Tyrwhitt our purpose is to “Make it easy for men to dress well” and we can’t do that without our specialist teams. This time, we’re on the lookout for a Sales Assistant to work with Jon and the Team in our store in The Oracle, Reading.

The contracts available are 8 hours and 12 hours per week (some overtime may also be available). Candidates must be flexible to work on weekends (some weekday availability is also desirable). Please confirm your full availability in your application.

What you will be doing

As a Sales Assistant at CT, you’ll be responsible for offering exceptional customer service and maximising sales and KPI targets. Customer service is really important to us so you’ll be given expert product and selling skills knowledge to help you achieve this, and ensure you are up to date with the latest store ranges and promotions. As a member of the wider sales team, you will support and actively collaborate with your colleagues which will build towards the efficiency of the team and store’s success.

You’ll be expected to perform some stock related tasks such as stock and accuracy checks, replenishment, and processing deliveries. Of course, there’s also parts to the role that include ensuring high visual merchandising and store housekeeping standards consistently, adhering to VM and Health and Safety guidelines.

What we are looking for

Experience in menswear retail is highly desirable for this position. High levels of enthusiasm and drive with strong interpersonal and communication skills are essential for this role, and ultimately, it will be your ability to quickly build rapport with customers and deliver exceptional customer service that will make you a success in this role.

How we do our work is important to us at CT and anyone who joins us will feel aligned with our 3 BE’s: “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”.

What you can expect from us:

• Excellent bonus scheme - bonuses are paid quarterly when your store hits target. Teamwork makes the dream work – and fills the pockets too!

• Uniform – retail colleagues are entitled to a uniform allowance which is refreshed every 6 months.

• We will help you get to work too! We have a great cycle to work scheme, relocation packages to support career development and we offer season ticket loans to those based in London stores.

• We are serious about having fun at work. Each store has a fun fund to ensure parties, treats, social activities and team building events happen regularly.

• The Tyrwhitt Academy will take care of your professional development. Our training supports you with product knowledge, customer service and other training needs. We also have a number of apprenticeship level qualifications open to store colleagues that you can work through whilst still earning your full wage.

Who we are

Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler had the notion that he could make a better shirt at better value than anyone else in the world! Our purpose is to “make it easy for men to dress well”. We take care of a chap’s entire wardrobe, providing stylish solutions for every occasion. Our spiritual home is located on London’s famous Jermyn Street. At Charles Tyrwhitt we believe in doing the right thing, making our products properly and sustainably, making our business work for our people, our customers, and our suppliers and giving back to charity to support those in need.