Service Centre Advisor
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Date: 3 days ago
City: Exeter, England
Contract type: Full time
We currently have exciting opportunities for a Service Centre Advisor based at our Exeter service centre!
Responsibilities
Responsibilities
- Completion of general administration duties to support the Deployment Centre Supervisor, ensuring 100% compliance on all documentation.
- Provide help and support to all colleagues and customers both internally and externally.
- Ensure the efficient running of the network scheduling system by manually intervening where required and maintaining effective communication with external customers, Technicians, and the Deployment Centre Supervisor.
- Provide operational information and feedback to relevant management teams.
- Liaise closely through clear and timely communication with external customers, technicians and field management.
- Assist with controlling and replenishing the consumable stocks for the relevant area.
- Ensure Health and Safety processes are adhered to on all occasions.
- Any other ad-hoc duties requested or advised by the Deployment Centre Supervisor or Area Service Manager.
- Ability to work on own initiative and as part of a team.
- Excellent communication skills both face-to face and via the telephone.
- Able to demonstrate a good level of competence in planning and organizing own workload.
- Flexible approach to work demands.
- Proactive self-motivator and able to work on own initiative.
- Proficient IT skills
- 25 days holiday
- 5% Employer Pension Contributions
- Company sick pay
- Company Funded Healthcare cash plan
- Life Assurance 4x annual salary
- Access to discounts and wellbeing hub
- Free annual eye test
- Cycle to work scheme.
- Technology scheme
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