Traffic Management Office Coordinator
UK Ministry of Defence
Date: 6 days ago
City: Plymouth, England
Contract type: Part time

HMNB Devonport, Plymouth PL2 2bg
Job Summary
Devonport Naval Base is the largest Naval Base in Europe. It is a 650-acre site with 15,000 acres of water space, employing 12,000 people on site. The Base is primarily focused on delivering timely deep maintenance to the UK’s submarine fleet. It is also the operating home base for frigates, amphibious Ships, Royal Marines. It employs more than 10% of Plymouth’s workforce and contributes to 14% of Plymouth’s economy.
Devonport Naval Base is the nerve centre for the Royal Navy in the South West. It supports operations around the globe and provides the ships, submarines, people, and equipment to deliver the UK’s defence policy. Its mission is to meet the support and operating requirements for the Naval Service and UK’s allies, from the South West, reaching worldwide.
The unique opportunities offered within are varied, challenging and exciting and support Navy Command’s role to generate and operate forces for today and to ensure we are ready for tomorrow by developing and delivering the Navy of the future. Navy Command provides an open, flexible and supportive work environment and Civil Servants and Armed Forces personnel work together in a wealth of interesting and challenging jobs in different disciplines, from finance; legal services; personnel and HR; project planning, operations and managing contracts, to media and communications.
The MOD provides an excellent opportunity to develop skills through personal development and offers flexible working, excellent annual leave and maternity allowances and a very competitive pension scheme.
In Navy Command we understand the everyday commitments both inside and outside the workplace, so our aim is to provide the flexibility to maintain a great work-life balance. We also offer an impressive range of on-site facilities including a gymnasium, tennis courts and other sporting facilities, a children’s nursery, food outlets and a handy shop.
To ensure that no one is put at a disadvantage during the recruitment process due to disability, condition or impairment, our intent is to reduce or remove any barriers where possible and provide additional support where appropriate both during this recruitment process and in the role once a suitable candidate has been appointed. Therefore, if you feel you would wish to discuss any reasonable adjustment please do so with the recruiting line manager.
This position is advertised as 37 hours per week worked over 4.5 days Monday to Friday.
Job Description
The Traffic Management Officer Co-ordinator (TMOC) is to assist the Traffic Management Officer (TMO) to administer and manage the operation of an effective traffic management system within the Naval Base. The TMOC will assist the TMO in ensuring that this is managed jointly with Babcock to enable the Naval Base, Babcock, Lodger Units, and other commercial companies operating on MOD property to manage their outputs effectively and efficiently with due regard to safety and security.
The main duties are to include but not exclusively restricted to the following:
The main duties are to include but not exclusively restricted to the following:
The successful candidate will need to be proactive and reactive in all aspects of the job and be able to maintain objectivity at all times.
As the role involves interacting with all users of the Naval Base it is important to be able to remain calm, diplomatic, and tactful in challenging situations. There are occasions when the TMOC on behalf of the TMO must issue directives, instructions and sanctions to all ranks and grades within the workforce; this is related solely to traffic management issues.
There is a requirement for the TMOC to be able ‘hold the line’ especially in challenging circumstance but also be able to offer pragmatic and sympathetic solutions to individuals when circumstances dictate.
Good general office administration and a good working knowledge of MS365 is a requirement of the post.
Behaviours
We'll assess you against these behaviours during the selection process:
External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.
Please Note: Expenses incurred for travel to interviews will not be reimbursed.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.
The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.
MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours.
At Sift, You Will Be Assessed Against The Following
The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: [email protected] .
As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system.
Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.
Feedback will only be provided if you attend an interview or assessment.
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours.
Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job Contact
Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: [email protected].
Job Summary
Devonport Naval Base is the largest Naval Base in Europe. It is a 650-acre site with 15,000 acres of water space, employing 12,000 people on site. The Base is primarily focused on delivering timely deep maintenance to the UK’s submarine fleet. It is also the operating home base for frigates, amphibious Ships, Royal Marines. It employs more than 10% of Plymouth’s workforce and contributes to 14% of Plymouth’s economy.
Devonport Naval Base is the nerve centre for the Royal Navy in the South West. It supports operations around the globe and provides the ships, submarines, people, and equipment to deliver the UK’s defence policy. Its mission is to meet the support and operating requirements for the Naval Service and UK’s allies, from the South West, reaching worldwide.
The unique opportunities offered within are varied, challenging and exciting and support Navy Command’s role to generate and operate forces for today and to ensure we are ready for tomorrow by developing and delivering the Navy of the future. Navy Command provides an open, flexible and supportive work environment and Civil Servants and Armed Forces personnel work together in a wealth of interesting and challenging jobs in different disciplines, from finance; legal services; personnel and HR; project planning, operations and managing contracts, to media and communications.
The MOD provides an excellent opportunity to develop skills through personal development and offers flexible working, excellent annual leave and maternity allowances and a very competitive pension scheme.
In Navy Command we understand the everyday commitments both inside and outside the workplace, so our aim is to provide the flexibility to maintain a great work-life balance. We also offer an impressive range of on-site facilities including a gymnasium, tennis courts and other sporting facilities, a children’s nursery, food outlets and a handy shop.
To ensure that no one is put at a disadvantage during the recruitment process due to disability, condition or impairment, our intent is to reduce or remove any barriers where possible and provide additional support where appropriate both during this recruitment process and in the role once a suitable candidate has been appointed. Therefore, if you feel you would wish to discuss any reasonable adjustment please do so with the recruiting line manager.
This position is advertised as 37 hours per week worked over 4.5 days Monday to Friday.
Job Description
The Traffic Management Officer Co-ordinator (TMOC) is to assist the Traffic Management Officer (TMO) to administer and manage the operation of an effective traffic management system within the Naval Base. The TMOC will assist the TMO in ensuring that this is managed jointly with Babcock to enable the Naval Base, Babcock, Lodger Units, and other commercial companies operating on MOD property to manage their outputs effectively and efficiently with due regard to safety and security.
The main duties are to include but not exclusively restricted to the following:
- Process and authorise routine vehicle permit requests: checking for eligibility, entitlement and outstanding offences before authorising and sending to the Reception Centre for issuing.
- Maintain and administer the RFID TAG system used for external car parks, visiting the car parks once a week to upload/download data.
- Process Traffic Offence Forms issued by the Naval Base Traffic Wardens and Ministry of Defence Police.
- Sending out monthly lists to departments/platforms highlighting any outstanding traffic offences.
- Maintain and provide lists to department/units and platforms of current holdings on request.
- Assist in updating and maintaining forms and spreadsheets to ensure they are current.
- Assist in removal of banned vehicles from MOD Estate – checking details, contacting individuals. Maintaining list of vehicles and outcomes.
- Contacting individuals regarding vehicles parked illegally or interfering with site business.
- Provide information to end users regarding processes and general information regarding parking on site.
- Provide advice to all employees, contractors, and visitors to HMNB Devonport on traffic related matters.
- Assist Naval Base Traffic Wardens with clearing areas of vehicles by issuing notices or contacting individuals.
- Liaise with Transport Officers of units and platforms with routine traffic related issues.
- Liaise with NB Receptions as required.
- Deputise for TMO as required.
- General Office Duties.
The main duties are to include but not exclusively restricted to the following:
- Process and authorise routine vehicle permit requests: checking for eligibility, entitlement and outstanding offences before authorising and sending to the Reception Centre for issuing.
- Maintain and administer the RFID TAG system used for external car parks, visiting the car parks once a week to upload/download data.
- Process Traffic Offence Forms issued by the Naval Base Traffic Wardens and Ministry of Defence Police.
- Sending out monthly lists to departments/platforms highlighting any outstanding traffic offences.
- Maintain and provide lists to department/units and platforms of current holdings on request.
- Assist in updating and maintaining forms and spreadsheets to ensure they are current.
- Assist in removal of banned vehicles from MOD Estate – checking details, contacting individuals. Maintaining list of vehicles and outcomes.
- Contacting individuals regarding vehicles parked illegally or interfering with site business.
- Provide information to end users regarding processes and general information regarding parking on site.
- Provide advice to all employees, contractors, and visitors to HMNB Devonport on traffic related matters.
- Assist Naval Base Traffic Wardens with clearing areas of vehicles by issuing notices or contacting individuals.
- Liaise with Transport Officers of units and platforms with routine traffic related issues.
- Liaise with NB Receptions as required.
- Deputise for TMO as required.
- General Office Duties.
The successful candidate will need to be proactive and reactive in all aspects of the job and be able to maintain objectivity at all times.
As the role involves interacting with all users of the Naval Base it is important to be able to remain calm, diplomatic, and tactful in challenging situations. There are occasions when the TMOC on behalf of the TMO must issue directives, instructions and sanctions to all ranks and grades within the workforce; this is related solely to traffic management issues.
There is a requirement for the TMOC to be able ‘hold the line’ especially in challenging circumstance but also be able to offer pragmatic and sympathetic solutions to individuals when circumstances dictate.
Good general office administration and a good working knowledge of MS365 is a requirement of the post.
Behaviours
We'll assess you against these behaviours during the selection process:
- Communicating and Influencing
- Working Together
- Managing a Quality Service
- Delivering at Pace
- Seeing the Big Picture
- Communicating and Influencing
- Working Together
- Managing a Quality Service
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an employer contribution of 28.97%
External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.
Please Note: Expenses incurred for travel to interviews will not be reimbursed.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.
The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.
MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours.
At Sift, You Will Be Assessed Against The Following
- Communicating & Influencing
- Working Together
- Managing a Quality Service
- Communicating & Influencing
- Working Together
- Managing a Quality Service
- Delivering at Pace
- Seeing the Big Picture
The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: [email protected] .
As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system.
Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.
Feedback will only be provided if you attend an interview or assessment.
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours.
Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job Contact
- Name : Caroline Aitchison
- Email : [email protected]
- Email : [email protected]
Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: [email protected].
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