Operations Support Assistant

All About The Role

This is an exciting opportunity to work in a varied role which provides business support to our Safer Communities team. Working within established processes and procedures such as responding to customer queries, compiling legal files, providing administrative support to officers as well as supporting with other administrative needs of the service.

All About You

Successful applicants will be dynamic, able to organise and prioritise their own workload and multi-task, be confident with using technology and keen to learn and support colleagues, as well as provide a good level of customer service. Experience of working in an administrative role would be beneficial.

All About Our Team

We are busy service which provides a variety of functions such as dealing with environmental offences, as well as car parks and parking enforcement, blue badges, CCTV, anti-social behaviour problem solving, culture and leisure as well as the city centre market and events.

All About Our Benefits

We value our colleagues and have developed a number of benefits in addition to our generous annual leave starting at 25 days + bank holidays, sick pay and local government pension scheme…

• Access to a range of benefits via Vivup, including in-store and online discounts as well as our Cycle to Work and Home & Electronics schemes
• Buy up to 10 days additional annual leave (pro-rata)
• Access to car lease scheme
• Take your bank holidays flexibly to better suit your personal circumstances
• Make Additional Voluntary Contributions (Shared Cost AVCs) to your pension with tax and National Insurance savings
• Access to development opportunities including apprenticeships to support your personal and professional growth
• Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
• Access to our equality, diversity and inclusion network
• Opportunities to receive Employee Recognition Awards
• We’re a fostering friendly employer offering five days of paid leave per year to support employees who are foster carers
  
  

All About Our Commitments

We are proud to be an equal opportunities employer, dedicated to fostering diversity, advancing equity, and building an inclusive workplace for everyone. We welcome applications from individuals of all backgrounds and particularly encourage those from underrepresented groups, including disabled people, care leavers, and individuals from minority ethnic communities. Your unique perspectives and experiences are encouraged and valued and will play a vital role in our success.

We are committed to making our recruitment process as accessible as possible. If you are disabled and require any reasonable adjustments during the application or interview process, please contact [email protected]& we will work with you to meet your needs.