Customer Service Advisor

Customer Service Advisor

Location: Deakins Place and Nottingham Two (Nottingham Student Quarter)

Salary: £15,667.60 with overtime paid at 1.25 x hour rate

Hours: Average of 23 hours per week (contracted to 1196 hours annually) between 8am to 8pm.

About Student Roost

Student living is about so much more than just a room, its about feeling at home. As a Customer Service Advisor, you'll be at the heart of creating an exceptional experience for our residents, offering support, safety, and a sense of community throughout their journey with us.

What We're Looking For: We're not just looking for experience, we're looking for the right attitude!

If you're passionate about delivering great customer service and want to be part of a team that truly cares, we'd love to hear from you! Please note, successful applicants will be subject to a DBS check. This role follows an annualised hours model, meaning your hours will be distributed flexibly throughout the year to meet business and seasonal demands (peak season is July-September where increased hours will be required). However, your salary remains consistent every month. Details will be discussed at interview.

As a Disability Confident Committed Employer, we're committed to building an inclusive, diverse, and supportive workplace where everyone can thrive. If you're looking for a role where you can bring your whole self to work and help create a home away from home for students, we'd love to have you on board.

Apply now and take the first step towards a rewarding career with Student Roost.