Senior Product Consultant Point of Sale (PoS)

Job Description

In our continuous journey of growth and innovation at Carnival UK, we are seeking a Senior Point of Sale Consultant (Senior POS Consultant) to bring fresh insights and expertise to our technology department. This pivotal role will involve:

• Supporting the implementation and management of POS systems across various brands and companies.
• Providing go-live support, in person training (individual & group) and review support to ensure seamless transitions.
• Managing documentation and ensuring comprehensive records are maintained.
• Utilizing mobile ordering knowledge to enhance user experience (UX) and technical solutions, particularly in the Food & Beverage (F&B) sector.

This role is positioned at CUK Level 08 within our organisation and is available on a full-time, permanent basis. We offer hybrid work including up to two days from home. Expected travel time is 25% on board our vessels

Who We Are

Carnival UK is a leading name in the holiday sector, dedicated to delivering unforgettable holiday happiness to our guests. Our success is built on a foundation of diverse talents and perspectives, and we believe in fostering an inclusive environment where everyone can thrive.

What You'll Bring

Your unique background and skills are what will make you stand out. We're looking for:

• Extensive experience with POS systems, including brand/company-specific implementations.
• Strong support management skills, with a focus on proactive and forward-thinking processes.
• Knowledge of mobile ordering systems and UX design principles.
• Technical expertise in the F&B sector and retail POS systems.

About You: The Ideal Candidate

You are more than just your CV. You're someone who brings:

• Proactive and forward-thinking approach to problem-solving.
• Excellent communication and documentation management skills.
• Ability to work collaboratively in a cross-functional team environment.
• Strong leadership and mentoring capabilities.

Application Guidance

Diversity is our strength, and we encourage applications from those with varied experiences, whether you meet every listed requirement or not. If you’re passionate about technology and looking for an opportunity to grow, we’d love to hear from you. Due to the popularity of our roles and our commitment to finding the best talent, we may close applications earlier than advertised. Don’t miss out on this opportunity to become part of a team dedicated to creating unforgettable holiday happiness. Apply today to start your journey with us.

Why Join Us?

Working with us means more than just a role in technology. It’s about being part of a team that values well-being and personal growth. Here’s what we offer:

• Employee Discounted Cruising plus Friends and Family offers
• Minimum 25 days leave, bank holiday allowance and holiday trading scheme
• Recognition scheme with prizes and awards
• Regular office events including live entertainment, lifestyle events and charity partner fundraisers
• Extensive learning and development opportunities

Recruitment Journey

For more information on your recruitment journey, please visit Carnival UK Candidate Journey.

About Us

Holidays are one of life’s greatest pleasures. Having the chance to relax, escape and explore is a magical thing. And there is no better holiday than a cruise
No one knows cruising like Carnival UK, where talented people from across the globe come together to create unforgettable holiday happiness. As part of the world’s largest holiday travel and leisure company, we take enormous pride in bringing to life two of the most iconic brands from Britain’s rich seafaring heritage, P&O Cruises and Cunard. Collectively they have been delivering unbridled joy, boundless adventure and lifelong memories to millions of people for over 350 years. And in a multi-million pound global holiday market, where cruising has barely scratched the surface, we have the opportunity to do that for many, many more people
Our diverse yet tight knit teams share high standards, heartfelt values and passion for our purpose. Our Culture Essentials describe the expectations we have for ourselves and of each other, in building a culture that supports safe, sustainable, compliant operations and celebrates diversity, equity and inclusion
It’s through the successful delivery of these extraordinary travel experiences for our target markets and our distinctive culture, that we hope to become Travel’s Employer of Choice.