Team Leader - Checkouts

About the role

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they love. Join us as a Team Leader, and you’ll be a big part of this.

Key responsibilities

Great stores rely on great teams. You’ll help us develop both. Motivating, developing, and supporting every member of your checkouts team, you’ll provide them with everything they need to give our customers the very best. You’ll manage resources and lead by example in safety and customer service. You’ll get creative too – finding and taking opportunities to do things differently and make things better.

Required skills & experience

With bags of retail experience and the ability to get the best out of people, you’ll feel right at home with us. You’re a brilliant problem solver – comfortable making quick decisions and putting them into action. Positive and curious, you’re full of ideas about improving the customer and colleague experience. You’ll be happy to expand your skills with new technology and learning new ways of working. And you’re flexible to work a rota that includes weekends, evenings, and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We recognise that wellness means different things to different people, and we want to help colleagues be at their best by offering a range of benefits. Our benefits package includes a competitive salary, an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits, and more! We provide generous breaks to ensure you’re refreshed and able to perform at your best.

To support you during the application or interview process, please contact [email protected] for any recruitment adjustments.