Clinical Team Manager

HealthNet Homecare is a leading provider of homecare services, supporting patients to receive treatment and care in the comfort of their own homes. From medication deliveries to specialist clinical nursing support, including injection training and the administration of IV and infusion therapies, we are dedicated to making healthcare more accessible and convenient for those who need it most.

Supporting over 300,000 patients across a wide range of therapy areas, our experienced and compassionate teams work with individuals living with both rare and more common conditions. Our mission is to make patients' lives easier by removing the stress of managing treatment and providing reassurance that they are receiving safe, high-quality care every step of the way.

We are currently looking for a Clinical Team Manager to manage our South West team of nurses.

Location: Field Based – South West England

This is a field-based position covering the South West of England, from Cornwall and Devon across to Portsmouth and north towards Bristol.

Ideally, you will be based within the South West region and comfortable travelling extensively throughout the territory. A full UK driving licence is essential, with a company car or car allowance available.

You will join an established team of nine Clinical Territory Managers (CTMs), with additional support from a Senior Nurse.

If you are passionate about making a real difference and are looking for a role with purpose, where your work has a positive impact on patients' everyday lives, we would love to hear from you.

Main Responsibilities

The role has two distinct but overlapping areas of responsibility: Clinical and Managerial. Both must be delivered with competence and efficiency to achieve a successful national capability.

The following responsibilities highlight the key performance indicators and expected performance level of the post-holder.

Clinical

• Supporting the Clinical Operations Manager to maintain the high Standards of Care we provide.

• Assist in providing excellent standards of patient care on behalf of the client and associated healthcare professionals in the UK.

• Teach patients/carers to self-administer therapy, or administer therapies to patients in accordance with service-specific protocols, without supervision.

• Maintain standards of professional competence and current nursing practices, working within The NMC Code always.

• Support the Clinical Operations Manager and other team members with patient care programmes as required.

• Ensure a high standard of service is established and delivered for patients and their associated multi-disciplinary healthcare teams.

• Assist with the recruitment of clinical staff.

• Maintain standards of training, compliance with training requirements and training records for all clinical staff.

• Comply with company policies, procedures, competencies, service level agreements, work orders and contracts.

• Ensure the team can safely care for 100% of patients within the regional teams.

• Assist with the design, implementation and delivery of clinical services.

• Ensure clinical services are delivered in accordance with current guidelines and available data.

• Ensure nurses wear uniform whilst on duty.

• Ensure nurses have in-date anaphylaxis kits available for all clinical visits.

• Ensure nurses' kits are clean and complete.

• Provide evidence of stock rotation within nurses' cars.

• Demonstrate compliance with the waste disposal policy.

Managerial

• Support the clinical governance framework.

• Undertake clinical supervision and annual appraisals for allocated clinical staff.

• Ensure 100% compliance with documentation completion and submission and PV/AE reporting.

• Maintain team appearance, including cars, uniforms and equipment.

• Ensure effective information cascades and office facilities management.

• Provide support to the Business Development Team as required.

• Ensure data protection and confidentiality are always adhered to by the clinical team.

• Demonstrate a minimum of six team meetings per year.

• Respond to company communications promptly, including emails and memos.

• Monitor and assist with the induction of newly appointed staff.

• Ensure all team members, including bank staff, submit all data on time and in full, including data sheets, CE forms and movement sheets.

• Support investigations and responses to complaints regarding the nursing service.

• Assist with the allocation and scheduling of trained and competent nurses for patient visits.

• Provide support to the Clinical Operations Manager as requested.

• Support the design, review and roll-out of clinical service documentation.

• Ensure up-to-date and accurate training records are maintained for the nursing team.

• Act as a point of contact for the nursing team, supporting the delivery of high-quality, safe and effective patient care.

• Work closely with Pharma Clients as required, acting as a lead contact where requested.

What experience and skills are we looking for?

Essential:

• RGN Part 1 of the NMC Register.

• Experience in an acute care setting / relevant ENB post registration.

• Experience in administration of sub-cut therapies, cannulation and phlebotomy skills, care of IV devices and IV therapies.

• ENB 998 or C&G 730 and/or teaching experience.

• Experience in management of business plan and budget, ability to comply with service level agreements, policies, procedures, competencies and CQC Care Standards.

• Experience in team management.

Qualifications

RGN Part 1 of the NMC Register.

What we offer

• Competitive salary structure.

• 25 days holiday + bank holiday.

• Pension Scheme.

• Ongoing training and development.

• Professional registration fees paid.

• Employee Assistance Programme, including 24/7 access to remote GP appointments.

• Refer a friend scheme.

• Uniform provided.

• Kit bags for all Homecare Nurses.

• Eyecare vouchers.

• Perks and benefits via Perkbox.

• Long service awards.

If the role sounds of interest, and you want to be part of a company who truly places our patients at the heart of everything we do, please apply through our careers page and join us in making a difference.

Please note: Due to the high volume of applications we usually receive, we are unable to contact each applicant individually regarding the status of their application. If you are selected for an interview, we will shortly be in touch.