Dementia Adviser Manager

Company Description

Beyond Dementia is an award-winning charity providing practical services to people living with dementia and their family carers across Wiltshire. The organization supports individuals to lead active, creative, independent, and meaningful lives, focusing on helping people live as well as possible with dementia. Services include nationally recognized home support, friendly day clubs, and more than 40 community groups such as Music for the Mind, Movement for the Mind, art and discussion groups, memory cafes, gardening cafes, and outdoor Muddy Boots groups. Dementia advisers offer guidance for the whole family, and the charity delivers training for family carers and other professionals. Beyond Dementia relies on fundraising events, including its annual Walk to Remember and #Denim4Dementia dress-down days, and is supported by more than 150 dedicated volunteers.

25 HOURS PER-WEEK = SCP 26-28 (FTE £ 29,841.15 - £31,837.27) PRO-RATA

As Dementia Adviser Manager, you will provide day-to-day leadership, supervision and operational oversight of our Dementia Adviser team, ensuring people affected by dementia receive high-quality, person-centred support across Wiltshire. Working closely with the Head of Dementia Advisers, you will support service delivery, staff development, quality assurance and operational performance, helping to ensure our services are delivered consistently, safely and effectively.

Responsibilities

• Provide day-to-day management, supervision and leadership for the Dementia Adviser team.
• Support staff with workload management, prioritisation, wellbeing and professional development.
• Provide guidance and oversight for complex cases, safeguarding concerns and risk management.
• Monitor service quality and ensure organisational policies, procedures and standards are consistently followed.
• Support the implementation of service improvements, new initiatives and continuous development activities.
• Ensure accurate record keeping, data collection and performance monitoring across the team.
• Build and maintain effective relationships with health, social care and community partners to support collaborative working.
• Promote a positive, supportive and collaborative team culture that reflects the values of Beyond Dementia.
• Support recruitment, induction, training, supervision and appraisal processes.
• Your impact: You will help ensure people living with dementia and their carers receive timely, effective and compassionate support, while developing a confident and well-supported team.

Skills

Required:

• Experience supporting people living with dementia, carers, older people or other vulnerable adults.
• Experience of line management, supervision or team leadership.
• Strong understanding of safeguarding, risk management and person-centred practice.
• Excellent communication, interpersonal and relationship-building skills.
• Ability to coach, motivate and develop staff to achieve high standards of service delivery.
• Strong organisational skills with the ability to manage competing priorities effectively.
• Confidence using IT systems, maintaining accurate records and monitoring performance information.
• Commitment to delivering high-quality services and achieving positive outcomes for people affected by dementia.

Preferred:

• Experience managing or coordinating community-based health, social care or voluntary sector services.
• Experience supporting service development, quality improvement or organisational change initiatives.
• Knowledge of the challenges faced by people living with dementia and their families following diagnosis.
• Experience working collaboratively with NHS, local authority or voluntary sector partners.

Application question(s):

• Do you have a clean driving licence and your own car?
• Do you live in Wiltshire?
• Work Location: In person