Senior Receptionist

GAUCHO is looking for an enthusiastic and experienced Senior Receptionist to join our GAUCHO GAUCHO Richmond team! The ideal candidate will have a passion for hospitality and a hunger to develop, grow, and succeed within a busy, fast paced, high end environment. They will have experience as a receptionist, an outgoing personality that works well within a team demonstrating empathy and kindness towards others. They will be a GAUCHO ambassador. 

Benefits and Training 

• 50% off your food bill at all GAUCHO’s. 

• Opportunity to gain qualifications through Apprenticeship Scheme, cycle to work scheme and access to our employee wellbeing platform.    

• Career development and progression. 

• Breakfast and dinner provided on every shift worked. 

Key Responsibilities for GAUCHO Senior Receptionist 

• Work with the reception team to offer an unforgettable experience to all Gaucho guests on arrival, departure and during their visit.  

• Ensure all GAUCHO reservations are processed professionally and accurately.     

• Support and assist the management team to maximise sales revenues through cover driving and business optimisation    

• Be the face of GAUCHO and demonstrate service excellence through heightened hospitality  

 
Requirements for GAUCHO Senior Receptionist 

• Assist leading the reception team to success  

• Be a team player and work well within a fast-paced environment 

• Demonstrate a positive approach to own role and teamwork  

• Be friendly, welcoming and approachable  

• Be professional and respectful at all times   

• Have fun  and create a warm and welcoming atmosphere at reception 

• Ability to use booking systems correctly and consistently use guest notes