Head of People
EFL
QPR has been part of West London since 1882. Today we’re around 160 permanent staff and 550 casual workers across the Club and QPR in the Community Trust, working together to win matches.
We’re looking for a Head of People to lead our People team. It’s a hands-on role with real variety: one day you’re advising the CEO or senior managers, the next you’re drafting a contract, modernising People processes or sorting out a player’s visa. Most of our specialist HR work is done in-house, so you’ll have real ownership and make an impact from day one.
What you’ll do
- Be the go-to People adviser for our CEO, senior managers and line managers across the Club and the Trust
- Lead and develop our People Coordinator
- Handle complex employee relations cases from start to finish, including staff and player disciplinaries and grievances, and lead restructures and TUPE transfers, working with our external lawyers where needed
- Draft and negotiate contracts for staff, senior leaders and football staff, including First Team coaching contracts under EFL and FA rules
- Look after our sponsor licence and manage player and staff visas in-house
- Handle DSARs in-house and, together with our Finance Director, manage our relationship with our external data protection consultancy
- Own our year-round people processes: appraisals, the annual casual contract cycle for around 550 casual workers, all-staff events and our Culture Code
- With our People Coordinator, prepare the monthly payroll inputs and make all changes in our systems, ready for our Head of Payroll to run payroll
- Support managers with recruitment and make sure new starters are onboarded smoothly
- Keep our policies, systems and processes up to date and easy to use, and use data to make informed decisions