Contract Supervisor

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Role

Contract Supervisor

Closing date

02/04/2027

Location

Cramlington - Salaried

Sector

Civil Engineering - Drainage & Wastewater Network

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This role is based within Esh Drainage Solutions which is a specialist provider of trenchless drainage maintenance, repair, and cleansing services - both planned and reactive. The teams use cutting-edge, environmentally friendly and custom-designed equipment, to deliver CCTV surveys, high pressure water jetting, sonar tracing, drain and sewer unblocking and cleansing, as well as UV Cured-in-place pipe (CIPP) lining, Bluelight LED lining, localised patch repairs and robotic cutting.

About The Role

We are recruiting a Contract Supervisor to be responsible for multiple small sites whilst overseeing day to day activities relating to our Civils Crews working on the Wastewater Repair and Maintenance Framework.

Location

Cramlington

What We Will Expect From You

• Oversee repair activities from a safety & quality perspective
• Undertake site health and safety audits
• Ensure works are carried out efficiently and enhancing both the client’s and Esh’s reputations
• Ensure operational and commercial contract requirements are delivered to the required standards
• .Monitor progress of both reactive and pre planned maintenance work and provide updates to the planning team, commercial team and client.
• Monitor and manage operational logistic system for efficiency and compliance
• Maintain up to date and accurate records for customer client bespoke systems
• Potentially work on a call rota as out of hours supervisor
• Flexible approach to both site and office working.
• Manage information flow and identify technical queries.
• Manage client and customer queries to resolution liaising with our customer team
• Build relationships with the client’s representatives
• The Group is committed to achieving a high standard of Health and Safety in all its activities and the post holder will be expected to contribute to maintaining standards to ensure compliance with all appropriate legislation
• To take a full role in the implementation of personal development through appraisals and to participate in any identified training or development opportunities
• To recognise the importance of fairness and equality in the workplace, to treat everyone with dignity and respect

It is not possible for this document to totally encompass or define all tasks that may be required of the post holder. The outlined duties may therefore vary from time to time without materially changing either the character or level of responsibility.

The Successful Candidate Will Be Measured On

• Health and Safety
• Customer satisfaction
• Accuracy of information
• Progress reports
• Innovative solutions
• Quality control

What To Expect From Us

At Esh, our values shape the way we work every day — and you can expect to see them in action from the moment you join us.

Care: We prioritise your wellbeing and development, offering a supportive environment where you’re encouraged to grow, learn, and bring your best self to work

Trust: You’ll have the autonomy to take ownership of your work, with managers who believe in your abilities and are there to support you when needed

Integrity: We do the right thing, even when it’s not the easiest option. You can rely on open, honest communication and fair decision making

Respect: We value diverse perspectives and create a workplace where everyone is listened to, valued, and treated with dignity

Working Together: Collaboration is at the heart of how we operate. You’ll join a team that celebrates shared success and supports one another to achieve great results

Together, these values create a workplace where people feel welcome, trusted, appreciated, and proud to be part of the team.

Qualifications

• CSCS card
• 5-day Site Managers Safety certificate
• Experience of the Waste water network
• Full clean UK driving licence

Attributes & Skills

• Encourage and supports other colleagues
• Friendly and approachable and caring
• Has a ‘can do / will do’ attitude
• Analysis own performance and takes steps to improve this
• Remains focused when faced with competing demands
• Keeps people informed of progress on key tasks
• Adapts their communication style to suit their customer / colleague responding to their feedback
• Is open to new ideas and listens to others point of view
• Is open and honest
• Consistently makes decision which brings benefit to customers
• Conducts themselves in a courteous and professional manner
• Professional behaviour always
• Good IT Skills

Benefits

Benefits That Make a Real Difference

Hybrid Working

Balance work and life with flexible arrangements (where applicable)

Pension & Pension Advice

Secure your future with a pension plan and expert guidance.

ULEV Car Lease Scheme

Drive greener with our ultra-low emission vehicle leasing option.

Benefit Hub

Exclusive savings on shopping, leisure and lifestyle.

Buy and Sell Holidays

Flexibility to purchase or sell annual leave to suit your lifestyle.

Cycle to Work

Save money and stay healthy with our bike purchase scheme.

Enhanced Holidays & Birthday Leave

Extra time off plus a day to celebrate your birthday.

Hybrid Working

Balance work and life with flexible arrangements (where applicable)

Pension & Pension Advice

Secure your future with a pension plan and expert guidance.

ULEV Car Lease Scheme

Drive greener with our ultra-low emission vehicle leasing option.

Benefit Hub

Exclusive savings on shopping, leisure and lifestyle.

Buy and Sell Holidays

Flexibility to purchase or sell annual leave to suit your lifestyle.

Cycle to Work

Save money and stay healthy with our bike purchase scheme.

Enhanced Holidays & Birthday Leave

Extra time off plus a day to celebrate your birthday.

Hybrid Working

Balance work and life with flexible arrangements (where applicable)

Pension & Pension Advice

Secure your future with a pension plan and expert guidance.

ULEV Car Lease Scheme

Drive greener with our ultra-low emission vehicle leasing option.