Sales Coordinator

Location: Teesside

Job Type: Full Time

We’re looking for a proactive and customer-focused Sales Coordinator to join our Teesside branch.

This is a varied, hands-on role combining sales coordination, customer service and warehouse support. You’ll play an important part in ensuring our customers receive a great service while supporting the smooth day-to-day running of the branch.

What you’ll be doing

• Processing customer quotations, sales orders and purchase orders
• Following up quotations and customer enquiries
• Managing customer accounts and building strong working relationships
• Expediting customer and supplier orders
• Processing customer and supplier returns
• Supporting the Business Development Managers and wider branch team
• Keeping customer information up to date within our CRM system
• Picking and packing customer orders
• Receiving, checking and putting away incoming deliveries
• Preparing and labelling goods for dispatch
• Loading and unloading deliveries safely
• Assisting with stock checks and stocktaking
• Maintaining accurate stock levels and reporting discrepancies
• Keeping the warehouse and storage areas clean, organised and safe
• Supporting goods-in and goods-out activities
• Assisting customers and couriers with collections
• Carrying out local deliveries and collections when required
• Supporting other general branch and warehouse duties as required

What we’re looking for

• Excellent customer service and communication skills
• Strong organisational and time-management skills
• A proactive and flexible approach to work
• Confidence using computers and administrative systems
• Comfortable working in both an office and warehouse environment
• Willingness to get involved and support the wider branch wherever required
• Ability to work effectively in a busy environment
• A full, clean UK driving licence is essential
• Forklift experience/licence would be advantageous

Why join us?

You’ll be part of a technically strong, collaborative engineering services team with the opportunity to influence growth, shape client solutions and contribute to continuous improvement across the business.

Recruitment Agency Notice

We are recruiting for this position directly and are not seeking agency support.