Sales Assistant- Diptyque

Battersea Power Station

Battersea Power Station

Full Time

Job Description

To deliver agreed sales KPI’s for the store - these KPI’s will focus on sales, ATV, UPT, conversion and CRM
Develop an understanding of the KPI and Business objectives of the business on a daily and weekly basis
Understand the KPI reporting required for the host store and the company as required
Assist with boutique reporting when needed
Ensure that every customer is approached and assisted to achieve sales targets
Maintain and develop strong relations with customers and deliver impeccable service at all times
Work with the team for events both in-store and off site as the business requires
Make sure that you are always up to date with product knowledge, key trends and promotions and launches within the business
Attend key training sessions held by the company
Ensure that all back of house areas are maintained to a high standard that supports the needs of the sales floor
Ensure that the counter is clean, neat and tidy at all times
Support the implementation of and ongoing maintenance of all visual animations in store and in the windows, including seasonal campaigns and gift wrapping
Ensure that sales/ customer contacts/ requirements are recorded and monitored
Assist Counter Manager in duties and additional tasks as and when required
Follow all host store cash handling guidelines at all times
Ensure that at all times company dress code and grooming guidelines are adhered to
Maintain a good relationship with all colleagues at Diptyque
Abide at all times by Company and Host Store rules and policy
You will be required to work in other London Diptyque locations if needed.

The successful candidate will

A passion and previous Fragrance/ Beauty/ Luxury Retail Experience
Sales focused with a proven sales record
Strong people and performance/ management skills
Expertly honed customer service skills and enjoy interacting confidently with the general public
Must be self-motivated, focused and be able to use own initiative
Communication both verbal and written to a high degree is also a must
Expertly groomed at all times as appearance must be able to reflect our company and store to be worked in
Available Full Time and have flexible working hours. Position will include Saturdays and some Sundays
Be assertive, dynamic and always have a can do and positive attitude

This is a fantastic opportunity to join an organisation that have ambitious growth plans, and an excellent opportunity if you would like a role that gives you global exposure.

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