Bank Senior Support worker at Victoria House

Bank Senior Support Worker at Orchard House - £13.82 per hour

Location: The Walk, Withington, Herefordshire HR1 3PR

Working hours: Bank 0hr contract. As/when required.

At Shaw Healthcare, we believe exceptional dementia care begins with exceptional people. As the UK's largest employee-owned healthcare company and a proud Real Living Wage Employer, we recognise the value of our colleagues and invest in their development, wellbeing and future.

We're looking for an experienced, compassionate and motivated

Senior Support Worker to join our dedicated team at Victoria House where we provide high-quality residential care for older people living with dementia.

This is more than a care role—it's an opportunity to lead by example, support and develop colleagues, and make a lasting difference to the lives of our residents.

About The Role

As a Senior Support Worker, you'll support the Team Leader with the day-to-day running of the home, ensuring every resident receives compassionate, personalised care that promotes dignity, independence and choice.

A key responsibility of this role is the safe administration and management of medication, ensuring best practice and compliance with all policies and procedures.

Key Responsibilities.

• Deliver outstanding person-centred care tailored to each resident's individual needs, preferences and life history.
• Promote best practice in dementia care, ensuring residents are treated with dignity, compassion and respect at all times.
• Administer and manage medication safely and accurately in line with regulatory requirements.
• Observe, monitor and respond to changes in residents' physical, emotional and cognitive wellbeing.
• Develop positive relationships with residents, relatives, healthcare professionals and external agencies.
• Contribute to care planning, risk assessments and accurate record keeping.
• Act as a positive role model, promoting Shaw Healthcare's values and delivering excellent standards of care.

About You

You will need to have:

• Previous experience working within a residential elderly care setting.
• Experience supporting people living with dementia.
• Confidence in administering medication and maintaining accurate records.
• A QCF/NVQ Level 3 in Health & Social Care (or be working towards it)
• Strong organisational skills and the ability to lead by example.
• The ability to remain calm, professional and supportive in challenging situations.

Join Our Team

Apply today and help us continue delivering exceptional person-centred care, where every resident is treated with the kindness, dignity and respect they deserve.