Heat Pump Service & Installation Engineer

Heated Mechanical Services Ltd is looking for an experienced engineer to join our team, delivering heat pump installations, servicing and repairs across Kent, alongside general plumbing and heating work.

You will take the lead on heat pump installations and carry out servicing and fault diagnosis, working in domestic properties and on residential projects. The role also includes first-fix and second-fix plumbing, offering a varied workload across new installations and existing systems.

We are looking for someone with a strong plumbing and heating background, previous heat pump experience and the confidence to take ownership of their work. Further heat pump installation and servicing training will be provided where required.

Your responsibilities

• Lead heat pump installations, taking responsibility for the work from preparation through to testing, commissioning and customer handover, within your competence and authorisation.
• Service and maintain heat pump systems, completing the required checks, readings and service records.
• Diagnose faults, carry out authorised repairs and identify any further work or specialist support required.
• Carry out first-fix and second-fix general plumbing, including pipework, sanitaryware connections and associated components.
• Install and work on heating pipework, cylinders, radiators, underfloor heating and associated equipment.
• Plan your work, identify materials and equipment requirements, and report shortages or issues promptly.
• Keep accurate digital job records, including photographs, test results, materials used and outstanding work.
• Communicate professionally with customers, provide arrival updates and explain completed work and system operation clearly.
• Work safely, follow manufacturer instructions and maintain tidy working areas.

Requirements

• A minimum of four years’ plumbing and heating experience.
• Previous hands-on experience working with heat pump systems.
• A valid CSCS card.
• Relevant plumbing and heating qualifications appropriate to the work.
• Strong practical installation skills, including first-fix and second-fix plumbing.
• A methodical approach to fault-finding and problem-solving.
• The ability to work independently, organise your workload and recognise when specialist support is required.
• A professional, reliable approach and good communication skills.
• Confidence using a job management app to record your work.
• A full driving licence valid for driving the company van in the UK.

Benefits

Your starting salary will be £44,000 to £50,000 depending on competence and experience.

After six months, your salary will increase to if you meet the agreed performance and competence requirements. A key requirement is demonstrating that you can independently install and service the heat pump systems allocated to you, without routine technical direction.

Training in heat pump installation and servicing will be provided where required. The review will assess technical competence, workmanship, safe working, reliability and accurate job reporting, taking account of the training, support and opportunities provided.

Salary reviews will then take place annually.

What we offer

• Company van and fuel for authorised work.
• Specialist tools and equipment provided.
• Further heat pump installation and servicing training where required.
• 28 days’ paid holiday, including bank holidays, plus one additional paid day for your birthday.
• Workplace pension with statutory contributions.
• Statutory Sick Pay, subject to eligibility.
• Varied installation, servicing and plumbing work across Kent.
• The opportunity to develop your technical skills as we grow our renewable heating services.
• opportunity to join a growing company and grow alongside the company

Working arrangements

Normal working hours are 7.30 am to 4.30 pm, five days per week, with one hour of breaks during the working day. You will be expected to be ready to start at the allocated site or customer’s property at 7.30 am.

The role involves travel across Kent, and overtime may be offered / required where agreed.