Administration Specialist

At The Letting Game, we're an award-winning Bristol lettings agency, voted Bristol's Best Letting Agent for seven consecutive years. We're passionate about delivering exceptional service and doing things differently.

We're looking for an organised and proactive Administration Specialist to join our team, based primarily at our Redland office with hybrid working available.

Key Information

• Salary: £28,000–£32,000 DOE
• Location: 23 Westfield Park, Redland, Bristol BS6 6LT
• Contract: Permanent, full-time
• Hours: Monday-Friday, 9:00am-5:30pm (8:45am start Tuesdays, 5:00pm finish Fridays)
• Hybrid Working: Up to 2 days per week from home
• Holiday: 28 days plus bank holidays
• Development: Training and professional development opportunities

About Us

Our mission is to deliver the best letting experience for everyone by combining great people, innovative technology and a commitment to doing things the right way.

Guided by our values - Start with People, Always Look Ahead, Do Things Right, and Work with Purpose - we foster a supportive, collaborative culture where people are empowered to make a difference.

As part of the Lomond Group, we offer the benefits of a national property business while maintaining the local expertise and personality of an independent Bristol agency.

The Role

This varied role sits at the heart of our lettings operation, supporting the full tenancy journey from landlord onboarding to tenancy completion.

You'll work closely with colleagues, landlords and tenants to ensure processes run smoothly, records remain accurate and service standards stay high.

We're looking for someone who enjoys taking ownership, thrives in a busy environment and takes pride in delivering high-quality work.

Key Responsibilities

• Support the full lettings lifecycle, including landlord onboarding, property marketing, tenancy progression and end-of-tenancy administration.
• Prepare and process tenancy agreements, references, deposits, legal notices and related documentation.
• Maintain accurate, compliant property and tenancy records.
• Update and audit property management systems to ensure data accuracy.
• Liaise with colleagues, landlords, tenants and suppliers to resolve queries and coordinate activities.

About You

Essential

• Minimum 2 years' administrative experience.
• Strong organisational skills and ability to manage competing priorities.
• Excellent attention to detail and accuracy.
• Strong written and verbal communication skills.
• Confident IT user, able to learn multiple systems.
• Able to work independently and collaboratively.
• Calm, resilient and effective in a fast-paced environment.

Desirable

• Experience in residential lettings, property management or a related industry.
• Knowledge of lettings legislation, compliance and tenancy administration.

Why Join Us?

You'll join an established, ambitious and award-winning business where your contribution is valued. We encourage initiative, development and continuous improvement while providing a supportive environment in which to grow your career.

Employee Benefits

Through the LOMONDLife benefits platform, you'll have access to:

• Discounts at over 900 retailers
• Health, wellbeing and financial support resources
• £20,000 life assurance
• Employee Assistance Programme
• 24/7 Virtual GP access for you and your dependants
• Smart Tech Scheme
• Cycle2Work Scheme

Benefits are non-contractual and subject to eligibility and scheme terms.

Apply Today

If you're looking for a varied administrative role where you can develop your skills, take ownership of your work and make a genuine impact within a supportive team, we'd love to hear from you.

The Letting Game is an equal opportunities employer and welcomes applications from all backgrounds.