Finance Officer - Supported Housing

In this role, you'll make a real difference by helping people maintain their accommodation and financial stability. You'll monitor and manage rent accounts, support individuals to understand their responsibilities, and provide practical guidance when circumstances change.

You'll be part of both our Accommodation Services and Central Services Rents teams, giving you the opportunity to work collaboratively across the organisation. Together, you'll share knowledge, develop best practice, keep pace with changes in the sector, and help ensure our systems and processes deliver the best possible service for our customers.

Day-to-Day Responsibilities

• Manage the collection of rents, maintaining accurate records.
• Work closely with our Pobl Rents and Service Charge team, providing updates, maintaining accurate records, and attending their team meetings
• Support service users with their housing benefit applications and address changes in their financial circumstances.
• Ensure clear and effective communication about financial responsibilities.
• Liaise with external agencies, such as the Housing Benefits Team, to secure necessary support for service users.
• Adhere to policies on confidentiality, equality, and health and safety.

Skills And Experience Needed

• At least one year in a relevant role (essential), with previous experience
• working with disadvantaged individuals (desirable)
• Proficiency in IT, including strong knowledge of office software
• Excellent verbal and written communication skills
• Ability to work efficiently under pressure
• A solid understanding of housing benefits is essential
• A sensitive and practical approach to service users’ needs
• Reliability, flexibility, and a non-discriminatory attitude

Full list of duties and can found on the Job description.

Values

At Codi, our values are Compassionate, Authentic, and Progressive. When you join us, you’ll embrace these principles and thrive in an environment shaped by them.

Take a glimpse into our work and find out more about our Pay & Benefits: Codi Perks & Benefits

FREDIE

At Codi Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity to rise with us, and we encourage you to apply now.

If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact [email protected] or 0300 373 5262

How do you apply?

If you have the skills required, please follow the prompts to apply now. We occasionally close a vacancy before the end date as we actively review our applications and will sometimes progress to interview very quickly.

If you’re shortlisted, you’ll take a short online values assessment (under 10 minutes) before you book an interview slot to attend the in-person interview. It helps us learn more about you and what drives you. Our colleagues make our services exceptional, and we’re looking for people who’ll feel at home with us.

We believe the people who use our services should have a voice in shaping them. That's why customers may play an active role in our recruitment process, helping us identify candidates who share our values and commitment to delivering excellent support.