Senior Property Manager

Founded in 2013, Almero Student has grown steadily to become a trusted name in student accommodation across the UK. Our mission is to build strong relationships with our students by providing safe, affordable, and well-managed living spaces where they can study, sleep, make friends, and enjoy the culture of their chosen city.

With over 2000 rooms throughout the UK, we operate in key cities including Bristol, Oxford, London, Exeter, Leeds, Manchester, Nottingham and Birmingham offering a variety of affordable, well-managed accommodation while providing the highest standards for students.

The Role

We are seeking a dynamic and experienced Senior Property Manager to oversee the operations, leasing, marketing, and resident experience across our student accommodation community in Oxford. This role is central to ensuring an outstanding living experience for residents while meeting leasing and financial targets, maintaining property standards, and leading an on-site team.

Key Responsibilities and Duties

Leasing, Marketing and Public Relations

• Manage the overall lease up for the community on an annual basis, working closely with head office teams
• Manage the day-to-day activities of the leasing and marketing team, including lead management and closing of sales
• Lead the planning and implementation of the annual renewal leasing campaign with the Regional and Marketing Manager
• Coordinate and organise all large-scale resident events with on-site team, engaging with local community, the University, and others, as necessary
• Provide support to centrally planned marketing campaigns

Property & Facilities Management

• Oversee all security needs for property, implementing new protocols or systems as needed, with the Regional Manager and team
• Ensure community is always maintained in pristine condition
• Analyse on-site issues and the changing needs of the property, providing suggestions for modifications and/or capital projects to Regional Manager

Human Resources

• Recruit, select, train, and motivate an on-site team
• Provide professional development and coaching opportunities for on-site team through regular meetings and check-ins and performance reviews
• Partner with HR and other regions on employee relations, training/coaching, onboarding/offboarding and other talent needs

Student Experience & Welfare

• To organise and deliver a range of social events throughout the calendar year
• Help support students with mental health issues and refer to appropriate agencies
• To implement any shortfall in services identified from the action plan following the annual survey

Accounting and Legal

• Ensure property budget is met for both revenues and expenses
• Ensure all expenses fall within budget and seeking approval for expenses that could exceed budget, providing budget variance explanations
• File notices and evictions to residents, as necessary
• Comply with all company policies and procedures around reporting, invoicing, vendor management and other accounting and legal needs

Resident Relations

• Maintain positive customer service outlook, handle all resident complaints and suggestions, and mediate roommate issues and conflicts as needed
• Promote harmonious relations among residents, staff, university personnel and the surrounding community
• Lead the formulation of the move-in and move-out plan, thoroughly carrying out that plan including move-in and move-out charges as needed

Risk Management

• Identify and correct potential liability issues with the physical facility, employees and residents

This is a Full-Time position with a Monday to Friday, 09:00 to 17:30 work pattern. The role is based at The Park in Headington, Oxford which consists of 374 student beds.

Company Benefits

• Private Medical and Dental Insurance
• Enhanced Salary Sacrifice Pension
• Wellbeing Allowance
• Performance Related Bonus Scheme
• Learning and Development Opportunities
• Employee Matching Scheme
• Paid Volunteering Days
• Life Assurance
• Cyclescheme
• Referral Scheme