Media Telesales Representative

Application Deadline: 30 November 2026

Department: Sales and Commercial

Location: Norwich

Compensation: £27,000 / year

Are you a confident communicator who enjoys speaking to people and building relationships? Whether you're an experienced telesales professional, have worked in a contact centre, insurance sales, retail sales, or simply have a strong customer service background, we'd love to hear from you.

LOCALiQ, part of Newsquest Media Group, is seeking a Sales Account Executive to join our team in Norwich, representing the strong trusted brands that we have in the Eastern Counties.

This is an exciting office-based opportunity focused on new business sales, where you'll help businesses across the Eastern Counties grow through our market-leading digital and print advertising solutions. You'll be engaging with local business owners and decision-makers, understanding their objectives, and recommending effective marketing strategies tailored to their needs.

We're looking for motivated individuals who enjoy speaking with people, thrive in a target-driven environment, and are eager to develop a successful sales career. In return, you'll receive a competitive basic salary with uncapped commission, giving you complete control over your earning potential, alongside full training, ongoing support, and genuine career development opportunities within a leading media organisation.

Key Responsibilities

• Identify and win new business through proactive outbound calling and prospecting activity.
• Build strong relationships with business owners and key decision-makers across the local area.
• Understand customer objectives and recommend tailored advertising solutions from our digital and print portfolio.
• Consistently achieve and exceed activity targets, KPIs, and revenue goals.
• Manage a healthy sales pipeline from initial contact through to close.
• Follow up leads and identify opportunities to convert prospects into long-term clients.
• Deliver exceptional customer service throughout the sales process.
• Develop a strong understanding of the local business landscape across the Eastern Counties.
• Maintain accurate records and sales activity using company CRM systems.
• Work collaboratively with colleagues to ensure campaigns are delivered successfully and achieve client objectives.

Skills, Knowledge and Expertise

• Excellent communication skills and the confidence to build rapport over the phone.
• Comfortable making outbound calls and engaging prospective customers.
• Driven, resilient, and motivated by achieving targets and earning commission.
• Strong listening and questioning skills with a consultative approach to sales.
• Ability to handle objections confidently and professionally.
• Organised with good time management and attention to detail.
• Passion for delivering outstanding customer service.
• Previous B2B sales or media sales experience is advantageous but not essential.
• A positive attitude, willingness to learn, and a genuine desire to succeed.

If you're looking for a role that combines, uncapped commission, full training, and the opportunity to represent a well-respected local brand, we'd love to hear from you.

Benefits

• Competitive salary + uncapped commission
• 25 days holiday + bank holidays + your birthday off
• Holiday buy scheme for extra flexibility
• Structured career progression & ongoing training
• Pension plan
• Employee Helpline counselling and advice
• Perks & discounts including:
  • Gym membership
  • Cycle to Work scheme
  • Eye care
  • Retail discounts
• Team building days & annual volunteer charity day

Newsquest Media Group is an equal opportunities employer and welcomes applications from all community sections regardless of age, disability, gender reassignment, marriage/civil partnership status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our recruitment process will consist of various stages and activities. As part of our commitment to fairness to all applicants, we will take into account any adjustments that could help you.