Business Development Manager

Business Development Manager

Salary: Competitive – (depending on experience)

Location: Kettering

Contract: Full-Time | Permanent | 40 hours per week

The Role

The Business Development Manager is responsible for driving business growth by identifying and securing new opportunities while maintaining strong relationships with existing clients and stakeholders. The role focuses on achieving and exceeding sales targets, analysing sales performance and market trends, and implementing strategies to maximise revenue and profitability. Acting as a key point of escalation, the Business Development Manager ensures that developer queries and operational issues are managed efficiently and resolved to a high standard. They work closely with internal teams to improve processes, enhance customer satisfaction, and deliver excellent service, while contributing to the overall commercial success and strategic objectives of the business.

Key Responsibilities

• Drive sales growth by achieving and exceeding monthly and annual sales targets while expanding the customer base and territories.
• Build, maintain, and strengthen long-term customer relationships through exceptional service and customer engagement.
• Partner with customers to understand their business needs, objectives, and requirements, providing tailored solutions.
• Develop and deliver compelling proposals, presentations, and value propositions to prospective and existing clients.
• Collaborate with cross-functional teams including Finance, Operations, Technical, Account Management, and Marketing to implement effective sales strategies.
• Support colleagues across departments to achieve business goals, resolve customer queries, and maximize cross-territory opportunities.
• Monitor market trends, competitor activities, economic indicators, and customer demand to identify new business opportunities and maintain sales performance.
• Establish and adjust pricing strategies by evaluating costs, market conditions, competition, and supply-demand dynamics.
• Manage and maintain accurate customer, sales, and business databases while ensuring effective record management.
• Continuously identify areas for improvement in service delivery, customer satisfaction, and operational efficiency, taking proactive corrective actions.
• Stay informed about emerging technologies and industry developments to support business diversification and innovation.
• Demonstrate accountability, professionalism, and effective time management while working within personal and technical capabilities in both office and site environments as required.

What You'll Need

• Proven sales experience with the ability to manage the full sales cycle from prospecting to closing deals.
• Strong negotiation, commercial awareness, and relationship-building skills.
• Excellent communication, presentation, interpersonal, and influencing abilities, with confidence engaging customers, colleagues, and stakeholders.
• Minimum 2+ years of experience within the utilities, engineering, or related sectors.
• Strong organizational, multitasking, and time management skills, with the ability to meet deadlines and manage multiple projects simultaneously.
• Analytical and numerical skills, with the ability to interpret data and present information clearly and effectively.
• Good understanding of utility industry standards, regulations, and accreditation frameworks, including NERS, GIRS, and WIRS.
• Knowledge of current utility installation policies, procedures, regulations, and quality standards.
• Ability to identify opportunities, solve problems proactively, and think strategically with a strong commercial mindset.
• Experience presenting to clients, preparing reports, and leading review or management meetings.
• Understanding of competitive market dynamics, industry trends, and product positioning strategies.
• Collaborative team-player approach with the ability to work effectively across departments and influence key stakeholders.
• Strong financial and commercial acumen to support pricing, forecasting, and business growth initiatives.
• Valid driving licence and willingness to travel to customer and project sites as required.

What You'll Get

• Family-Friendly Leave: Enhanced Maternity, Adoption, Paternity & Shared Parental Leave, Fertility Support, and up to 5 paid Carer’s Days
• Financial & Life Assurance: Company Pension Scheme with salary sacrifice options
• Health & Wellbeing: Employee Assistance Programme and 24/7 Virtual GP access for you and your dependents
• Lifestyle & Perks: Cycle to Work Scheme and My Premier Benefits discounts, cashback, and vouchers
• Professional Development: Hands-on training and ongoing career development opportunities
• Inclusion & Belonging: Active People Networks – Disability & Neurodiversity, Unity+, Women’s Network, Parent & Carer Networking Group and more
• Performance & Recognition: Annual salary review, Reward & Recognition Scheme, and Long Service Awards.

At South Staffordshire Group, inclusion matters. We have a wide range of employee networks which are employee-led communities that bring our people together, support

different perspectives and create a strong sense of belonging. Our people are encouraged to get involved as members or allies.

We are committed to building a team that reflects the diversity of the communities we serve.

We warmly welcome applications from candidates of all backgrounds, including all genders, ethnicity, sexual orientations, and physical and neurodiverse abilities.

We are happy to discuss reasonable adjustments and encourage you to let us know how we can best support you throughout the recruitment process.