Group Regulatory Engagement Manager

Location: We operate a hybrid working policy of two days per week in the office, with office locations in Manchester, Peterborough and London. Monthly travel to London would be required.

We are looking for a Group Regulatory Engagement Manager to lead and coordinate the Group’s regulatory interactions, applications and reporting, to ensure the Group adheres to and where possible exceeds the requirements of a Fixed Portfolio Firm in the maintenance of its relationships with its key regulators.

Key Responsibilities

• Manage the Regulatory Interactions mailbox and maintain records of regulatory engagement.
• Coordinate Retail Mediation Activities Return reporting, FCA surveys and Requests for Information, including 2nd Line sign-off.
• Maintain and enhance the SM&CR framework, Responsibilities Map and Certified Roles records.
• Liaise with People on SMF recruitment and Fit and Proper assessments.
• Coordinate SMF applications, supporting documentation, submissions and tracking.
• Act as the first point of contact for SM&CR and regulatory return queries.
• Forecast, approve and record regulatory fees and levies.
• Submit annual Firm Details Attestations and coordinate updates and other FCA applications, including Variations of Permission.
• Coordinate regulatory reporting information for insurance carrier partners.
• Maintain and improve team intranet content and key framework documentation, templates and version control.
• Support the wider Regulatory Engagement team, coaching and guiding colleagues where required.

Essential Skills and Knowledge

• Strong UK General Insurance and regulatory knowledge, particularly SM&CR applications and FCA regulatory returns.
• Ability to engage, guide and educate stakeholders at all levels, simplifying complex topics.
• Excellent organisation, data analysis, reporting and evidence based decision making skills.
• Ability to manage multiple priorities, maintain accuracy and meet deadlines independently.
• Strong communication skills and proficiency in Microsoft Office.
• Curious, inquisitive and collaborative approach, with the ability to work autonomously.
• High levels of integrity, confidentiality and attention to detail.