Water Regulations Officer

About the role

Are you passionate about delivering an unrivalled service to customers? Do you have an interest in the water industry?

We have an exciting opportunity to join our Water Regulations Team. Within this role you will provide expert advice and support to customers in line with the Water Regulations (Water Fittings) Regulations 1999. Full training will be provided to ensure you are up to speed in no time.

You will be part of a team conducting inspections of water supply systems in industrial and commercial settings, following a scheduled inspection program. This means you’ll use your attention detail to ensure we meet our regulatory expectations.

You will promote, educate, and enforce Water Regulations for private systems. This means you will monitor new developments and modifications to water supply systems to ensure compliance with regulations and Northumbrian Water Limited (NWL) conditions of supply.

You’ll be responsible for preparing and maintaining technical reports and records using current IS systems and have a good awareness of Health & Safety policies.

About You

If you have a passion for customer service with an understanding of water systems and technical processes, then we want to hear from you.

We’re looking for someone who is proactive, organised, and able to work on their own. Being detail-focused is key as you’ll use your knowledge to explain and discuss water systems clearly and competently.

You’ll use your strong communication skills to ensure technical concepts are accessible to a variety of audiences.

You must hold a full, valid driving licence as a van will be provided to you to carry out this role. A recognised plumbing, engineering, or Water Supply (Water Fitting) Regulation 1999 qualification would be an advantage, but not essential.

This role has also been defined as a safety or security critical role and as a condition of a formal offer of employment you’ll be required to undergo a drug and alcohol test.

Prospective employees and agency workers in defined safety and security critical roles will be required to undertake a drug and alcohol test after the job offer has been made. This will be prior to or within four weeks of their start date.

Prospective employees and agency workers who fail a pre-employment urine drug screen will have their sample analysed by the Company appointed laboratory as a matter of course. Failing a pre-employment drugs or alcohol test may lead to the job offer being revoked

Interviews to be held 20th and 22nd October 2026